Take your dogs dental care to new heights with these Whimzees Stix All Natural Daily Dental Treats for Small Dogs. WHIMZEES unique shapes help ensure proper blood flow through the gums and helps to prevent plaque build up, tartar formation and bad breath. WHIMZEES are limited to all-natural and super-functional ingredients and no artificial ingredients, colors, flavors, preservatives, GMOs, gluten, or meat. They’re also high in fiber and low in calories and sugars. We recommend one properly sized treat per day. Choose the correct treat size for your dog. Size Guide: Whimzees are NOT suitable for small dogs under the age of 9 months or weighing in at less than 2kg or 5 lbs. X-Small Whimzees are suitable for between 2-7 kg (5-15 lbs) in weight. Small Whimzees are suitable for dogs weighing 7-12 kg (15-25 lbs). Medium Whimzees can be fed to dogs between 12 and 18 kg (25-40 lbs). Large Whimzees are suitable for dogs 18-27 kg or 40-60 lbs. X-Large Whimzees are suitable for extra large and giant breeds above 27kg or 60 lbs. Ingredients: potato starch, glycerin, powdered cellulose, lecithin, yeast, mat extract, lupine meal, annato extract, alfalfa extract.

Delivery Timings:

Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Whimzees Stix X-Small (48+8) - Dog Treats

*SALE* Mikki Double Thinning Scissors

Dhs. 98.00 Dhs. 45.00 Save Dhs. 53.00

Mikki Double Thinning Scissors are a suitable grooming tool for thinning thick, dense coats. Both blades have thinning teeth to help thinning out denser coats. These scissors have extra strong, heat treated blades with micro-serrated edges to make them long lasting and precise. The finger holes are comfortable and they feature a finger rest for extra control. Important: keep out of reach of children. Use extra care when using any grooming aid with sharp edges. For less dense coats, use the Mikki Single Thinning Scissors.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Double Thinning Scissors - Grooming Tools

*SALE* Mikki Single Thinning Scissors

Dhs. 77.00 Dhs. 36.00 Save Dhs. 41.00

Mikki Single Thinning Scissors are a suitable grooming tool for thinning out your pets coats. One of the blades feature thinning teeth to help thin out normal thickness coats. These scissors have extra strong, heat treated blades with micro-serrated edges to make them long lasting and precise. The finger holes are comfortable and they feature a finger rest for extra control. Important: keep out of reach of children. Use extra care when using any grooming aid with sharp edges. For dense or more thicker coats, use the Mikki Double Thinning Scissors.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Single Thinning Scissors - Grooming Tools

Vetericyn Plus Antimicrobial Ear Rinse – 3oz

Dhs. 78.75 Dhs. 35.00 Save Dhs. 43.75

Ear infections are one of the leading causes for veterinary visits. Vetericyn Plus Ear Rinse is an easy way to remove foreign materials from the ear, help alleviate irritations, and keep the ear clean. Whether it’s for routine maintenance, cleaning after an outdoor adventure or to help with itching and discharge, Vetericyn Plus® All Animal Ear Rinse will provide relief and help reduce the chances of ear issues.

Features

Helps reduce ear odors
Relieves itching and irritation in ears
Helps remove pollutants and foreign material
Helps clean discharge or buildup in the ear
Will not sting or burn
Non-irritating & promotes healthy tissue
Non-toxic, safe if licked or ingested
Safe for all animal skin types at all life stages
No alcohol, steroids or antibiotics

Uses

Preventative care
Flushing
Cleaning & care for irritated ears
Daily ear maintenance
Reducing ear odors

How to Use

Move excess hair from affected area. Clip if necessary. Adjust dropper nozzle. Saturate the affected area on or in the ear with Vetericyn Plus® Ear Rinse. If dressing is required, saturate dressing with Vetericyn Plus® at each dressing change. Repeat 3-4 times per day until wound is healed. No rinsing necessary. Faster healing is achieved when wounds are cleaned and maintained moist. Safe for use around mouth, nose, ears and eyes. Not for inner ear infections. For daily maintenance, a

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vetericyn Plus Antimicrobial Ear Rinse – 3oz

Outward Hound Treat Tote

Dhs. 75.00 Dhs. 35.00 Save Dhs. 40.00

Made with a drawstring that is stitched at the top to hold food for convenience.
Made of sturdy waterproof nylon that cleans easily and dries fast.
Durable and tough reinforced design maintains shape after multiple uses.
Pouch has an outer lining that is reflective and provides added safety and viability.
Clips to your belt or pocket for easy hands-free use.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

earthbath Alcohol-Free Mango Tango Grooming Wipes

Dhs. 75.00 Dhs. 30.00 Save Dhs. 45.00

earthbath® Mango Tango® Grooming Wipes safely and easily wipe away dirt and odor between baths, leaving your pet heavenly scented of fragrant mangoes. Clean pets’ dirty paws & undercoat, and remove dander, drool, discharge & cling-ons from playing in the unknown with these handy plant-based wipes. Mild cleansers freshen, deodorize, and clean as the exotic Hawaiian Awapuhi conditions the coat and imparts a healthy shine. Avocado oil, aloe vera & vitamin E help moisturize both coat and skin. Safe for animals over 6 weeks old.

Ingredients
Deionized water, sodium cocoyl hydrolyzed soy protein, oryza sativa (rice) extract, tocopheryl acetate (vitamin E), persea gratizzma (avocado) oil, potassium sorbate, chamomilla recutita (matricaria) flower extract, aloe barbadensis leaf juice (aloe vera), hedychium coronarium (awapuhi) root extract, helianthus annuus (sunflower) seed oil, panax ginseng root extract, botanical fragrance of mango, citric acid, phenoxyethanol.

Instructions
Open lid and remove wipe. Wipe entire pet thoroughly and finish with a hug. Close lid tightly and store in a cool, dry place. Do not flush wipes.

Precautions
Avoid eye contact. Flush thoroughly with water if eye contact occurs.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

earthbath Alcohol-Free Mango Tango Grooming Wipes

Happy Stainless Steel Dog Bowls - Black

Dhs. 49.50 Dhs. 20.00 Save Dhs. 29.50

Happy dog stainless steel dog bowls with a smiling dog emblem on the side, rubberised bottom to prevent spillage from the bowl slipping while your dog eats or drinks. Available in:
1.5L - 21.5cm diameter, 7cm height
2.65L - 24.5cm diameter, 8.5cm height

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Happy Stainless Steel Dog Bowls - Black - Dog Bowls &

Happy Stainless Steel Dog Bowls - White (800ml)

Dhs. 34.00 Dhs. 16.00 Save Dhs. 18.00

Happy dog stainless steel dog bowls with a smiling dog emblem on the side, rubberised bottom to prevent spillage from the bowl slipping while your dog eats or drinks. Available in three sizes:
800ml - 17.4cm diameter, 6.5cm height

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Happy Stainless Steel Dog Bowls - White - Dog Bowls &

Melamine Feeding Bowl - Black 160ml

Dhs. 47.25 Dhs. 15.00 Save Dhs. 32.25

With its elegant and inconspicuous design, the shapely and trendy melamine bowl is understated and adapts perfectly to any environment. The high-quality and lightweight melamine housing is particularly durable and has a high scratch resistance. The removable stainless steel bowl is easy to wash off, making this a hassle-free bowl option.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods