Vets Best Clean Eye Round Pads for dogs gently and effectively remove dirt and help dissolve eye discharge Safe, quick and easy to use to remove tear stains Contains safe and natural ingredients such as soothing aloe vera Pack contains 100 moistened round pads. Some dog breeds are more susceptible to tear stains. Eye discharge is often more noticeable in dogs with white coats, but regular use of Vets Best Clean Eye Round Pads will help to reduce such tear staining.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Vets Best Clean Eye Round Pads - Healthcare & Grooming

Vets Best Clean Teeth Finger Pads

Dhs. 36.75 Dhs. 29.00 Save Dhs. 7.75

Vets Best Clean Teeth Finger Pads are an alternative to dog toothpaste and provide an effective way to clean your dog’s teeth and maintain good oral hygiene Regular use of the finger cleaning pads will help in reduce plaque and tarter build-up and promote fresh breath. Clean all areas in the mouth while limiting discomfort for your pet. These specially designed pads are safe and easy to use, allowing the pet owner to be guided by touch when cleaning their dogs teeth. For best results use daily, gently rub the teeth and gums in a circular motion. Pack contains 50 single use moistened finger pads.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Clean Teeth Finger Pads - Healthcare & Grooming

Vets+Best Natural Anti-Flea Easy Spray Shampoo

Dhs. 78.00

VET'S BEST ANTI-FLEA SPRAY SHAMPOO kills fleas by contact without harsh chemicals, but rather with certified natural essential oils and plant-based ingredients, such as peppermint oil and eugenol (from clove plants).
SAFE TO USE for dogs and puppies 12 weeks or older when used as directed. Can be applied indoors or outdoors.
CLEANSES AND DEODORIZES dog's coat. Quick and easy to apply.
MADE IN THE USA and proven effective.
For natural flea and tick protection on cats, try our new Vet's Best line for cats.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets+Best Natural Anti-Flea Easy Spray Shampoo - Flea & Tick

Vets Best Ear Relief Wash for Dogs

Dhs. 128.00

Clean and soothe raw, irritated, itchy, and smelly dog ears with Vets Best Ear Relief Wash for Dogs. Our unique, carefully formulated blend of natural ingredients (witch hazel, chamomile, aloe vera, tea tree oil, and clove oil) control odor, itching, and discomfort. Formula is alcohol-free and non-stinging. Vets Best Ear Relief Wash for Dogs uses a carefully formulated combination of natural ingredients, including witch hazel, chamomile, aloe vera, clove oil, and tea tree oil to help control unpleasant odor and itching. May be used daily or as needed to clean ears and control wax build-up. Vets Best Ear Relief Wash for Dogs is part of our complete treatment system for raw, itchy, and smelly dog ears. Use with Vets Best Ear Relief Dry.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Ear Relief Wash for Dogs - Healthcare & Grooming

Vets Best Clean Ear Finger Pads

Dhs. 36.75

Vets Best Clean Ear Finger Pads remove wax from your dogs ears, reducing odours and helping to improve your dogs ear hygiene, these gentle cleansing pads are soothing and non-irritating. Convenient and easy to use these finger pads are designed specifically for dogs ears and gently and effectively remove dirt and dissolve wax build up. Contains safe and natural ingredients such as soothing aloe vera. The ears of the dog are sensitive, regardless of breed or size, and therefore must be cleaned very carefully. Regular use of Vet's Best Finger Cleansing Pads will help to impove your dog's ear hygiene. This specially designed product allows the pet owner to be guided by their own touch when cleaning their pets ears.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Clean Ear Finger Pads - Healthcare & Grooming

Vets Best Waterless Dog Bath

Dhs. 55.25

Vets Best Waterless Dog Bath is a no-rinse foam dog shampoo that acts as a calming cleanser and moisturizer for your dogs skin and coat between major baths or parlour visits. Vets Best Waterless Dog Bath is formulated by veterinarians uses key natural ingredients (aloe vera, micronized oatmeal, neem oil) that has a relaxing and calming fragrance. For use with dogs 12 weeks or older, and will not affect topical flea control products. The perfect solution when water is unavailable or in cold weather.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Waterless Dog Bath - Healthcare & Grooming

Vets Best Hot Spot Foam for Dogs 4oz

Dhs. 51.50

A no-mess foam application to apply directly to sore hot spots. Vets Best Hot Spot Foam (4 oz) provides immediate relief and quickly soothes itchy, dry, and irritated dog skin. Hot Spot Foam is a quiet, no-mess application, and uses a unique blend of natural ingredients (tea tree oil, aloe vera, and chamomile) to provide fast relief from your dog’s itching and scratching. Alcohol-free and no-sting formula. Will not affect topical flea and tick treatments.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Hot Spot Foam for Dogs 4oz - Healthcare & Grooming

Vets Best Natural Flea + Tick Yard & Kennel Spray 32oz

Dhs. 162.75

Declare war on fleas and ticks with this easy to use Vets Best Natural Flea + Tick Yard & Kennel Spray. This plant-based formula is safe to use around your family, and effectively eliminates pests on contact. Attaches to your garden hose and treats up to 4,500 sq. ft. Refer to the directions in product description prior to use. This stuff really works. The formula uses certified natural essential oils and plant-based ingredients, such as peppermint oil and eugenol (from clove plants.) Not known to be harmful to trees, shrubs, or flowers.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Natural Flea + Tick Yard & Kennel Spray 32oz

Vets Best Dental Care Gel for Dogs 3.5oz

Dhs. 41.00

For fresher doggy kisses. This simple to use solution can be easily applied using a brush or your finger to apply dental gel to your dog's teeth 2 - 3 times per week. For best results, no food or water 30 minutes before and after the application of Vets Best Dental Care Gel for Dogs. This is a natural way to better oral care. Vets Best Dental Care Gel for Dogs fights tartar and plaque to help support healthy gums, teeth, and freshen your dogs breath. And, helps to whiten and brighten your dogs smile at the same time. Uses key natural ingredients (neem oil, grapefruit seed extract, aloe, and enzymes) that provide anti-bacterial and anti-fungal qualities to fight bad dog breath and clean teeth.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Dental Care Gel for Dogs 3.5oz

Vets Best Advanced Dental Spray for Dogs (14ml)

Dhs. 21.00 Dhs. 15.00 Save Dhs. 6.00

Vets Best Advanced Dental Spray is a convenient pocket size dental spray providing dental care for your dog. Formulated with Peppermint and Aloe Vera which can help to prevent dental plaque and tartar and keeps breath fresh, maintaining a healthy oral enviroment while on the go.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Advanced Dental Spray 14ml - Healthcare & Grooming

Vets Best Oatmeal Medicated Shampoo for Dogs

Dhs. 96.00 Dhs. 76.00 Save Dhs. 20.00

A flaky dog is not a happy dog. Calm and moisturize itchy, dry, flaky skin with Vets Best Oatmeal Medicated Dog Shampoo. Superior and exclusive all-natural formula that eliminates dandruff and flaking, while cleansing and stimulating dog skin for a healthy glow. Helps to clear and tighten dog pores, moisturize itchy skin, and calm irritated skin to promote overall coat and skin health. The veterinarian formulated blend of salicylic acid and key natural ingredients, including colloidal oatmeal, tea tree oil, and vitamin B5. Will not affect topical flea and tick control products. Vets Best Oatmeal Medicated Dog Shampoo is part of our complete dryness and itch relief skin care system. Use with Vets Best Moisture Mist Conditioner For Dogs.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Oatmeal Medicated Shampoo for Dogs - Healthcare &

Vets Best Hot Spot Shampoo for Dogs 16oz

Dhs. 80.85

No-sting clean! This comforting, alcohol-free shampoo has a natural formula that quickly cleans and soothes hot spots as well as red, raw, irritated skin. Key natural ingredients include a soothing mixture of tea tree oil, aloe vera, and chamomile to relieve inflamed skin from itching and scratching. Will not affect topical flea and tick control products, and safe to use on dogs and puppies 12 weeks or older. Use with Hot Spot Foam and Spray.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Hot Spot Shampoo for Dogs 16oz

Vets Best Hot Spot Spray for Dogs

Dhs. 59.00

An ouch-less answer to skin miseries. This alcohol-free, no-sting spray quickly calms and relieves painful hot spots. Vets Best Hot Spot Spray for Dogs soothes seasonal skin irritation from flea and pollen allergy dermatitis, providing immediate relief for itchy, dry and irritated dog skin on contact. A unique blend of natural ingredients, including tea tree oil, aloe vera, and chamomile, provide fast relief that soothes itchy, raw, irritated skin. All without affecting topical flea control. For best results, use with Hot Spot Foam and Shampoo.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Hot Spot Spray for Dogs - 8oz - Healthcare &

Vets Best Allergy Itch Relief Spray 8oz

Dhs. 55.00

Provide your dog immediate relief to itchy, irritated skin with Vets Best Allergy Itch Relief Dog Spray. Our soothing, veterinarian-formulated blend of natural ingredients (including oatmeal, tea tree oil, neem oil, aloe vera, and chamomile) work together to comfort and protect your pet from seasonal allergies related to pollen, flea bites, and other seasonal irritants. Formula is alcohol-free and non-stinging.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Allergy Itch Relief Spray 8oz - Healthcare &

Vets Best Bitter Cherry Spray 7.5oz

Dhs. 44.00

Gentle on skin, but bitter to the taste. Vets Best Bitter Cherry Spray is a non-stinging, alcohol-free deterrent with extracts of lemon and grapeseed, which combined make an unappealing yet safe taste for dogs to discourage chewing and licking at skin, stitches or bandages. It is a clear and non-staining formula that still smells great even though it tastes icky. Key Ingredients: Lemon and GrapeSeed.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Bitter Cherry Spray 7.5oz - Healthcare & Grooming

Vets Best Flea Itch Relief Dog Shampoo 16oz

Dhs. 88.25

Provide your dog fast itch relief from flea bites and infestations with Vets Best Flea Itch Relief Dog Shampoo. Our shampoo uses key natural ingredients (including micronized oatmeal, solvent-free orange and lemon peel oil, and neem oil) to gently calm and moisturize red, raw, and irritated skin. For dogs and puppies age 12 weeks or older. The veterinarian formulated blend of essential oils and key natural ingredients (such as oatmeal, solvent-free orange and lemon peel oil, and neem oil) gently calms and moisturizes red, raw, and irritated skin.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods