LindoPet Universal Litter is a substrate litter that can be used for cats, rodents, birds and other small animals. It is a completely natural, environmentallt friendly litter made from 100% conifer wood with no chemical additives. Size: 10 Liters, approx 4.2kg.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

LindoPet Universal Litter - Litter & Hygeine

HVT PremiumSpan Bedding - Natural

Dhs. 10.50

Your four-legged friends will be on cloud nine with HVT PremiumSpan Bedding. This is an unscented, natural pet bedding that is comprised of untreated softwood chips to provide pets with an animal-friendly, healthy nest. PremiumSpan pet bedding is free of contaminants and highly absorbent. Moisture and odor is reliably absorbed, providing your small furry friend with an outstandingly hygeininc environent that is clean, dry and odour free. Please make sure you change your pet bedding regularly to keep your pets home dry and clean. A dirty, unhygeinic bed can lead to a number of undesirable infections for your pet.

PREMIUMSPAN pet is great for rabbits, chinchillas, hamsters, guinea pigs, rats and mice.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

HVT PremiumSpan Bedding - Natural - 60 Litres - Cages &

HVT PremiumSpan Bedding - Natural - 15 Litres - Cages &

GoodGirl Catnip Powder

Dhs. 13.00

100% natural catnip. If you prever your catnip in powder form, then this Good Girl Catnip Powder is one of the few powdered catnips on the market. Instead of having shreds left around, this powder form of 100% catnip blends well into carpeted areas over cat towers or can be easily rubbed into cats plush toys. Catnip is a natural stimulant that encourages play and exercise for cats. Rub into cat scratching posts, plush toys and any items you are happy for your cat to enjoy, encouraging cats to play excitedly instead of damaging expensive home furnishings. 20g tub of 100% natural catnip in powder form. Meowee!

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Straw Pellets Animal Bedding (20kg)

Dhs. 56.00

100% Eco-friendly and bio-degradable Straw Pellets offer a safe, dust free litter or bedding for a variety of pets, horses, or livestock. They are a low dust alternative to shavings and are more natural than synthetic beddings, offering excellent odor control and are also 100% safe to ingest.

When wet, Straw Pellets expand and separate while they absorb moisture and odors fast and effectively, and significantly reduce the time spent cleaning out. Straw Pellets have the unique characteristics that liquid waste will migrate below the surface area thereby moving moisture away from the animal - this allows the wet areas to be scooped on a daily basis, eliminating waste is easier and the litter will last longer than traditional wood shavings. Easier to clean means less time cleaning cages and more time with your pet.

The straw pellets are an ideal bedding for rabbits, reptiles, and guinea pigs. To be used as a comfortable bedding or as a base layer on the floor of your hutch or animal pen. It is twice as absorbent as newspaper-based litter and longer-lasting than wood shavings. Traditional wood shavings do not absorb liquid, making scooping ineffective. And they can be harmful to your pet if ingested.

Can also be used as an alternative to cat litter.

Does not contain any chemicals or fragrances, and after use can also be used in a compost.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Straw Pellets Animal Bedding (20kg) - Bedding

Pet Remedy Plug-In Diffuser Pack (3-pin)

Dhs. 126.00

Natural de-stress and calming solution for all your animals. Help to calm and relax your animals naturally without the use of sedatives. Can be used during high stress activities like transporting, moving house, vet visits, introduction to new environments and works well just as a general calmer at home to help keep animals relaxed. Pet Remedy is suitable for all mammals, birds and reptiles; including cats, dogs, rabbits, rodents, horses, and birds too.
**Starts to help immediately
**Helps calm your pet without sedating
**Helps stressed pets become more attentive, settled, and receptive to their owners
Pet Remedy works alongside the brains natural messengers called neurotransmitters, which work by telling the nerve receiving the message either to calm (via GABA pathway) or get fired up. In times of stress or anxiety the nerves get over stimulated, which leads on to the many different signs of stress we see in our animals. The special Pet Remedy blend of essential oils is valerian based and works alongside these natural relaxation pathways to help calm the nerves of anxious or stressed animals. Always consult your vet if your pet shows persistent or out of character signs of stress, or you observe any sudden behavioural changes.
There are many ways to use Pet Remedy:
*The Pet Remedy Spray can be used immediately and directly applied on your animal. Instead of spraying directly at the animal, and to avoid it spraying into your pets eyes, spray one or two spritzes into a cloth and rub over the pets chest area.
*Use the Pet Remedy Atomiser or Plug-in Diffuser inside your home to help calm animals
*Calming wipes are an easy, convenient way to apply the Pet Remedy as an alternative to the spray.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Pet Remedy Plug-In Diffuser Pack (3-pin) - Calming & First

Beaphar Care+ Guinea Pig Food

Dhs. 25.00

Beaphar Care+ Guinea Pig Food is an extremely palatable and well-balanced super-premium feed that has been developed in collaboration with veterinary surgeons, dieticians and leading guinea pig experts. Care+ is enriched with extra vitamin C and also contains proteins of high biological value for optimum growth. This food has low fat content and contains Omega 6 and Omega 3 fatty acids, Echinacea and Spirulina. The Vit E Cell Protection System protects your guinea pigs cells against damaging external influences. Chelated minerals improve absorption and supply to the body, resulting in a healthy mineral balance in the body. FOS and MOS are included as prebiotics. Yucca schidigera extracts help to minimize the odor of faeces and urine. The variety of different ingredients in Care+ ensure that your guinea pig is cheerful, vivacious and guarantees a long and healthy life. With Care+ you can be sure that you have the best food for your guinea pig.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Care+ Guinea Pig Food - Food & Hay

Hay From Nature Conservation Meadows - Nature 600g

Dhs. 47.25

Hay From Nature Conservation Meadows is the most original and natural hay you can imagine. It comes from nature protected areas that are untreated with fertilizers or pesticides, these conservation meadows are home to a diverse array of plants and herbs. These nature-protected meadows have to be mown, as this is the only way to maintain the diversity of the plants, making them attractive for animals. This is all part of the bunny sustainability cycle - the nature-protected meadows are mowed down at a late stage in the development cycle so that the animals can continue to find valuable food and, in doing so, Bunny Nature can bring your small pets hay with a unique quality, composition and structure. Pure hay with analytical constituents: crude protein 8% | crude fibre 26%. Available in 650g and 2kg bag.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods