Pack of 25x young fluffy mice weighing 5-7g and meauring around 4cm. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Blijkie Frozen Mouse Pups (Pinkies) Blister

Dhs. 30.50

Pack of 10x blisters of 1.5g pinkies - baby mouse pups measuring approximately 1-2cm. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Mouse Pups (Pinkies) Blister

Blijkie Frozen Large Mice

Dhs. 98.00

Pack of 15x large frozen mice weighing 25-35g and measuring around 7cm each. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Regular Mice

Dhs. 82.00

Pack of 15x regular frozen mice weighing 15-25g and measuring around 6cm each. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Live Feeder Crickets

Dhs. 84.00

Live Feeder Crickets are an excellent choice to offer as prey for your reptile and our best seller. You may also want to consider Dubia Roaches and Mealworms as option live feeders for your reptile, feeding a mix is a great way to help diversify your reptiles live insect diet. Packs contain approximately 60 insects. Sizes Available:
X-Small - under 5mm in length
Small - 5-10mm in length
Medium - 10-20mm in length

Please note that due to weather and other circumstances, we cannot always guarantee availability of live crickets, roaches or worms on the day you place your order. Changes in temperatures can greatly impact the odds of receiving these live feeders on time and can also impact their longevity. In most cases products will show as "coming soon" if they are not in stock. Fortunately there is never too long a wait if the feeders are not in stock, so please dont hesitate to reach out to us if you are not sure.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Small Weaner Rats

Dhs. 92.00

Pack of 6x small frozen weaner rats weighing 30-60g and measuring around 12cm each. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Live Feeder Superworms

Dhs. 84.00

Live Feeder Superworms are a brilliant source of protein for insectivorous or omnivorous birds as well as reptiles. Superworms are larger than mealworms, with most of the size difference being in the superworms having more chitin (shell) than mealworms do. This gives them less meat, but a higher concentration of calcium, fiber, and fat. Please note that superworms are NOT suitable for refrigeration. Another difference is that Superworms have a stronger jaw for biting and a head spike they can use to ward off predators which can give your pet a nasty surprise. Most reptiles can learn quickly to take them by the head to avoid getting stung. Sizing Available: Regular (approximately 20 pieces) and Bulk (approximately 50 pieces).

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Small Mice

Dhs. 79.00

Pack of 15x small frozen mice weighing 10-15g and measuring around 5cm each. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Mouse Pups (Pinkies)

Dhs. 61.00

Pack of 25 x 1.5g pinkies - baby mouse pups measuring 1-2cm. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Large Weaner Rat

Dhs. 80.00

Pack of 4x large frozen weaner rats weiging 60-90g and measuring around 13cm each. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Blijkie Frozen Regular Rats

Dhs. 82.00

Box of 3x regular frozen rats weighing 150-250g and measuring around 17cm each. As Blijkie products consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JurassiDiet Gut Load

Dhs. 25.50

JurassiDiet Gut Load is a premium food for reptile and amphibian prey items. It contains only the highest quality ingredients without low nutritional value fillers (like soy or corn meal). Your prey items are only as good as what they consume, and JurassiDiet contains a broad spectrum of all the important components needed in a reptile & amphibian diet: protein, fat, carbohydrates, vitamins and minerals.

Features:

High in protein
Employs a base of calcium rich alfalfa
Promotes proper Ca:P ratio of 2:1–8.1
No corn or soy

Directions: Feed daily to crickets and other prey (worms, rodents, etc.) It may be necessary to moisten food for some animals before use. Feed prey to reptile as you normally would.

Size: 50g

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL MicroCalcium

Dhs. 58.00

Calcium mineral supplement for all reptiles and terrarium animals. Terrarium animals and reptiles tastes are very different. The right choice of food contributes to the well-being of the terrarium dwellers. Fresh high-value products, such as feeder animals and feeder insects, are part of a balanced diet, suited to their species. Growing juveniles need a lot more vitamins than adult animals.

Particularly suitable for the sprinkling on living feeder insects. Easy to use: put feeder insects into a container, sprinkle with a dosing spoon over the feeder insects, shake the container until MicroCalcium adheres to the feeder animal or insect.

Contents: 100 g calcium, MicroCalcium, powder

Dosing:
The right dosage depends on the diversity of the animals and their feeding patterns. Indication: 1 dosing spoon per 5-10 feeder insects.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL TerraVit

Dhs. 63.00

Essential vitamins and trace elements for healthy terrarium animals, this powder is applied to feeder animals, insects, leaves or fruit to be consumed by your reptile via their own food.

Easy to use: put feeder insects into a container, sprinkle with a dosing spoon over the feeder insects, shake the container until TerraVit adheres to the animal.

The right dosage depends on the diversity of the animals and their feeding patterns. Indication: 1 dosing spoon per 100 g food and week. 0.5 to 1 dosing spoon per feed for animals which feed only in longer time intervals.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Agil

Dhs. 27.50

Main food sticks for turtles 10 – 50 cm in size, designed especially for the nutritional requirements of turtles. Most turtles and terrapins are omnivores. They particularly like to eat fish and water animals. To a lesser extent they like to eat aquatic plants. JBL offers a comprehensive range for the species-appropriate diet for turtles and terrapins, to meet the respective requirements of the animals size. Dried fish and crustaceans, as well as algae are ranked first. Impressive palatability for turtles and terrapins: practice research including feeds in the wild / using high-value fish protein (no cheap fish meal is used) / no vitamin loss thanks to airtight packaging.

Feeding recommendations:
Turtles: young, growing animals: In the water area 2 to 4 times a day as much as they eat within approx. 10 minutes, adult animals: 4 to 5 feeds per week. Tortoises: only as an occasional treat.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Exotic Nutrition Snails

Dhs. 30.50

Exotic Nutritions canned insects are a convenient way to incorporate quality protein into your pets diet. The insects have been 'cooked in the can' to maintain their nutritional value, flavor, and aroma. Cooking process softens exoskeleton of the insect and breaks the bonds between the collagen protein to make it absorbable by your pets. Collagen is an important fiber that aids in building bone, cartilage, skin and nail structures. No live insects need to be fed in addition to these canned insects. Offer multiple types of canned insects for diversity in the diet. Ideal supplemental food source for Sugar Gliders, Hedgehogs, Skunks, Squirrels, Wild Birds, Opossums, Turtles, Tropical fish, Reptiles, and Amphibians. Can size 1.2 oz.(35 g), 25+ snails per can (No shells). Re-closable lid supplied along with feeding spoon. STORAGE: Refrigerate after opening, will store 7-10 days refrigerated.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bulk Pack Large Mice (750g)

Dhs. 142.00

A bulk pack of high quality SPF (Specific Pathogen Free) large mice bred in the Netherlands in state-of-the-art facilities. 25-30g each. As these bulk packs consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bulk Pack Frozen Day Old Chicks (10kg)

Dhs. 121.00

A 10kg bulk pack frozen day old chicks. This bulk tray contains about 250 chicks with and average weight of 40gms each. As these bulk packs consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bulk Pack Frozen Mouse Pups (1kg)

Dhs. 546.00

A 1kg bulk pack of high quality SPF (Specific Pathogen Free) mouse pups weighing on average 1.8g each. As these bulk packs consist solely of fresh animals of prey, with no added preservatives, they have a limited shelf life outside the freezer and are delivered frozen. Please be sure to put the product directly in the freezer once delivered and keep at -18°C until you wish to use. To prepare: open the plastic packaging using the tabs at the top of the package. Then put the animal of prey in a small, sealable container and put it in the refrigerator (4-7°C) to allow it to defrost. Once the product has defrosted, you can feed it to your pet or keep it in the refrigerator for up to 2 days. Serve at room temperature.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Topinsect Frozen Crickets 1L (400g)

Dhs. 154.50

Crickets have a high nutritional value and have further-more, due to their hard armour, the quality to clean young birds intestines by dragging along the surplus of mucus in the intestines during the intestinal transit. This is especially of importance to purely insect-eating birds. Topinsect generally uses house crickets, banded crickets and field crickets that are nurtured on a mixture of grains without any added growth promoters or chemicals. Due to the boiling and shock freezing process these crickets undergo, they are free from all bacteria and become virtually sterile, they also become highly digestible through this double preparation process.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

NEKTON-E

Dhs. 115.00

NEKTON-E is a vitamin E supplement suitable for birds and reptiles. NEKTON-E helps to protect the cell membrane, decontaminate metabolites, hormone production and muscle functions. Furthermore, NEKTON-E primarily improves animal fertility, embryo survival rate and viability of young hatchlings. NEKTON-E also encourages the entire cell metabolism, anti-body production, increased defenses and has a positive effect on the bodys immune status. NEKTON-E is soluble in water and is administered daily in drinking water, or mixed in with soft feed. Administration of NEKTON-E should be started at least three weeks before breeding. Please note that in bird breeding, no more NEKTON-E is given as soon as the first egg is laid and the female sits on the eggs. It could cause disruption in the incubation process by a drive in the male that is too strong.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JurassiQuench

Dhs. 23.50

JurassiQuench the only calcium and Vitamin C enriched water source for insects and arachnids. Eliminates extra costs due to drowned insects (water bowls) and eliminates the need for unsightly moldy sponges. JurassiQuench replicates as closely as possible the nutritional value of commonly used orange slices, and includes both Vitamin C and calcium. Simply place a “chunk” of product in the insects’ cage. Replace when it becomes noticeably dehydrated. No other water source is necessary.

Size: 180g

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JurassiGuard (250ml)

Dhs. 38.00

JurassiGuard is an all natural garlic scented odor and flavor enhancer. Our research has shown that many reptiles are attracted to natural odors, such as garlic. Simply spray JurassiGuard onto any food item to attract the interest of finicky eaters. Ideal for carnivorous and omnivorous reptiles and amphibians. JurassiGuard is especially useful in moving reptiles and amphibians over to more comprehensive pelleted diets such as the JurassiDiet range of pelleted foods, which contain a broad spectrum of all the important components needed in a reptile diet: protein, fat, carbohydrates, vitamins, and minerals. JurassiDiet also contains probiotics, which reduce waste and benefit nutrient uptake as well as the immune system.

Directions: Lightly coat food before feeding. Shake well before use. There is no danger of overdosing so use as liberally or sparingly as you find best suits your animal.

Size: 250ml

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JurassiFruit Strawberry

Dhs. 26.50

JurassiFruit is an all natural scented appetite stimulator. Our research has shown that many reptiles, primarily herbivores, are attracted to natural fruit scents/odors. Simply spray JurassiFruit onto any food item to elicit a feeding response. Ideal for all reptiles, especially herbivores (tortoises and iguanas). Available in strawberry and banana scents. To renew the interest of finicky carnivores, try our garlic-based JurassiGuard.

JurassiFruit can be particularly helpful in getting hatchling tortioses and bearded dragons onto more comprehensive pelleted diets such as the JurassiDiet range of pelleted foods, which contain a broad spectrum of all the important components needed in a reptile diet: protein, fat, carbohydrates, vitamins, and minerals. JurassiDiet also contains probiotics, which reduce waste and benefit nutrient uptake as well as the immune system.

While strawberries and bananas may be a delicious treat for your animal, they don't necessarily have a lot to offer in terms of nutritional value. Strawberries have a Ca : P ratio of 0.8 : 1 and bananas have a ratio of 0.3 : 1. Too much of either could easily throw off the proper 2 : 1 Ca : P ratio in your animal's diet. Because JurassiFruit has only the scent and flavor of strawberries and bananas, spraying JurassiFruit on highly nutritious foods is a good way to give your animal a treat while not adversely impacting their diet. Conversely, you could try dusting strawberries with JurassiCal.

Directions: Spray food before feeding. When spraying pelleted diets, let food soak for 3 minutes and then feed. There is no danger of overdosing so use as liberally or sparingly as you ﬁnd best suits your animal.

Size: 250ml

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Feeding Rock

Dhs. 63.00

JBL Feeding Rock is a decorative piece yet very functional - simply add live feeders inside the rock so that your reptiles can experience a true sense of hunting for their prey.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Tortoise Shine

Dhs. 26.50

JBL Tortoise Shine is a shell care product for tortoises. Tortoise shell care The JBL Tortoise Shine ensures a well-kept shell surface in tortoises. Helps prevent a brittle shell surface and preserve a well-groomed appearance in tortoises. The care product is non-toxic but avoid contact with the animals’ eyes.

Easy to use: Bathe the tortoise in lukewarm water (about 25 °C) and dry well. Soak cotton pad with Tortoise Shine and spread a thin coat over the shell.

Tortoise Shine: for the tortoise’s shell care and pest control.
Works effectively against ticks
Easy to use: bathe the tortoise (lukewarm), dry, spread thin coat over the shell with cotton swab (soaked with JBL Tortoise Shine)
Prevents brittle shell surface, non-toxic – but avoid contact with the animal’s eyes.
Package contents: shell care for tortoises, Tortoise Shine.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Agivert

Dhs. 26.50

Main food for tortoises 10 – 50 cm in size, especially designed for the nutritional requirements of tortoises. To remain healthy animals which are predominantly herbivore need food which is low in protein and rich in fibre. The food for tortoises deliberately contains only vegetable ingredients, high in fibre and low in proteins.

Feeding recommendations:
Several times a day feed as much as can be eaten in a short time. For adult animals 4 to 5 feeds per week are sufficient. Feed directly, soaked in small quantities of water or with fresh meadow herbs.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Iguvert

Dhs. 73.50

Main food for iguanas and lizards 20-150cm in size. Food sticks made from mixtures of pure plant ingredients to especially meet the nutritional needs of iguanas and other plant-eating lizards. The high fibre content, low protein content is ideal for the digestive system. Promotes healthy growth, stabilises and strengthens immunity through vitamin complex and vitamin C. Pronounced herbivores need food stuff which is low in protein and rich in fibre to remain healthy. The food for iguanas deliberately contains only vegetable ingredients which are high in fibre and low in proteins.

Feeding recommendation:
Feed several times a week as much as can be eaten in a short time. For adult animals 4 to 5 feeds per week are sufficient. Feed alone, soaked in a little water, or feed together with fresh meadow herbs.

Can be stored for 3 years unopened, use within 3 months after opening.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL ProBaby Turtle Food

Dhs. 24.50

Special food for young turtles comprising of sifted and cleaned small crustaceans and insects and suitable for for young turtles from 5 to 10 cm in size. Promotes healthy shell growth thanks to natural calcium content, immunity is developed and stabilised by means of multivitamin complex and vitamin C, prevention of deficiency diseases. Impressive palatability for turtles and terrapins: practice research including feeds in the wild / using high-value fish protein (no cheap fish meal is used) / no vitamin loss thanks to airtight packaging.

Feeding recommendations:
Feed in the water area 2 to 4 times a day as much as will be eaten within approx. 10 minutes.

Can be stored for 3 years unopened, use within 3 months after opening

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Rugil

Dhs. 16.00

Floating food sticks for smaller sized turtles between 8 – 15 cm in size. Healthy growth and efficient energy metabolism thanks to wheat germ and omega-3 fatty acids, strengthens and stabilises resistance with multivitamin complex and vitamin C. Most turtles and terrapins are omnivores. They particularly like to eat fish and water animals. To a lesser extent they like to eat aquatic plants. JBL offers a comprehensive range for the species-appropriate diet for turtles and terrapins, to meet the respective requirements of the animals’ size. Dried fish and crustaceans, as well as algae are ranked first.

Feeding recommendations:
Feed In the water area 2 to 4 times a day as much as they eat within approx. 10 minutes, depending on the size. For adult animals 4 to 5 feeds per week.

Can be stored for two years unopened, use within 3 months after opening.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL Turtle Food

Dhs. 16.00

Natural food stick containing fish and especially formulated for the nutritional requirements of turtles and pond terrapins 10 – 50 cm in size. These food sticks are a delicious natural food made of gently dried crustaceans, water insects and sticks. Encourage Healthy shell growth thanks to natural calcium content in the shells of the crustaceans, no water contamination due to extensive food cleansing.

Feeding recommendations:
Young, growing animals: In the water area 2 to 4 times a day as much as they eat within approx. 10 minutes, adult animals: 4 to 5 feeds per week.

Can be stored for 3 years unopened, use within 3 months after opening.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods