Mikki Jingle Balls are a fun and simple plastic ball cat toy with bells in the centre which ring while your cat plays, which entices interest and play. These are handy for keeping around the house, for your cat to free-play with during hours when nobody is around or at night when the household is asleep. They do make a ringing noise, so if you are a light sleeper you might want to put these away at night.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Bergan Turbo Scratcher Cat Toy

Dhs. 115.50 Dhs. 95.00 Save Dhs. 20.50

The award winning Turbo Scratcher cat toy activates your cats stalking, hunting and pouncing instincts while offering hours of fun and exercise. The toy includes a spinning ball that your cat can knock and push around the outer tube and middle is a scratch pad. Cat enjoy ever changing entertainment - this Bergan Turbo Scratcher can be adjusted and enhanced with additional spare parts (like twinkle balls, decorations and cat grass centres to replace the scratcher). A diverse toy. Keeping cats entertained will reduce the potential for furniture damage from scratching. Sprinkle organic catnip on the scratch pad for added excitement. Also, a great way to get your cat oriented to a new toy. The included scratch pad is double sided, just flip over for a new scratching surface. And when both sides are used replacement pads are available.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bergan Turbo Scratcher Replacement Pads

Dhs. 42.00 Dhs. 33.00 Save Dhs. 9.00

Turbo Scratcher Replacement Pads fit both the Turbo Scratcher and the Star Chaser to keep the fun going after the first one needs to be replaced. Convenient 2 pack. Gives cats a fresh surface for more hours of fun.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

PetLove Sponge Footballs

Dhs. 21.00

The brightly coloured sponge balls are a fun plush type ball for your cat. Excellent for a noise sensitive household, these sponge balls are light enough that they encourage your cat to pounce and throw the balls around, but because they are sponge they don't make noise for us humans to get annoyed with.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

PetSafe Doorway Dangli Cat Toy

Dhs. 48.00 Dhs. 40.00 Save Dhs. 8.00

Hang the Doorway Dangli from any doorway to create an instant kitty play center. This treat-dispensing toy is designed to appeal to your cat's playful nature by randomly releasing food. Your cat can grab, swipe, and bat at the toy and treats or kibble will pop out, making playtime last longer. The stretchy bungee cord adds bouncy excitement. The breakaway safety buckle keeps your cat safe from accidents. The Doorway Dangli is made from soft plastic that will not damage the wall or door frame as the toy swings back and forth.Features Soft plastic treat-dispensing toy Fuzzy, feathery tail mimics natural prey Extra-long bungee cord stretches for a fun bounce Includes a flexible hanger for easily slipping on a door frame Safety buckle on the bungee cord breaks away if too much pressure is applied Dishwasher safe, top rack onlyMore InformationThe Doorway Dangli twists apart to let you put small treats or dry food inside. You can adjust how easily the treats are dispensed. Start with an easy setting, allowing treats to come out quickly, so your cat associates the toy with a food reward. Once your cat has the hang of it, you can increase the level of difficulty by making the openings smaller. It will take your cat longer to get the reward, thus encouraging longer play time. This appeals to your cat's prey drive; your cat will feel like she's catching and eating her prey every time she plays.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bergan StarChaser Turbo Cat Toy

Dhs. 126.00

The Bergan StarChaser Turbo Cat Toy includes a Twinkle Ball that your cat will love. An enhanced version of the original Turbo Scratcher. It includes a motion-activated lighted spinning ball, catnip and centre scratch pad. The scratch pad keeps the cats from tearing or chewing up your furniture and the lighted ball keeps them occupied for hours. Replacement pads are also available. Sprinkle organic catnip on the scratch pad for added excitement. Also, a great way to get your cat oriented to a new toy. The included scratch pad is double sided, just flip over for a new scratching surface. And when both sides are used replacement pads are available.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Pet Safe Funkitty Egg-Cersizer Cat Toy

Dhs. 49.00

The Egg-Cersizer treat-dispensing toy makes playtime more fun and helps your cat lose weight. Fill it with treats or your cats entire meal. Open 1, 2, or 3 of the dispensing holes to customize how fast the treats or dry food come out. Decrease the number of openings to increase the challenge over time. Fill the toy with food or your cats favorite treats. The food pops out of the openings as your cat plays with the toy. Your cat will bat the toy around the house to get the food to come out. Its a great way to slow down cats who eat too fast, encourage your cat to work for each meal, and reward your cat for exercising.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods