The naturally made air diffuser which not only provides your aquarium with air but is also decorative. Each piece of volcanic rock is unique and produces different amounts of bubbles. Size: 11x8 cm.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Hobby Easy Net

Dhs. 27.50

The Easy Net provides amazing advantages compared to normal aquarium fish nets. The Easy Net always floats on the surface of the aquarium because of the air chamber inside the scoop. The extra soft net is ideally suited to catch sensitive shrimp and crabs from the aquarium.

Sizing:
Small - 8cm
Medium - 12cm
Large - 17cm
X-Large - 21cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Aqua Tool 2-in-1

Dhs. 39.00

The useful Hobby Aqua Tool 2-in-1 makes it extremely easy to keep your aquarium neat and tidy. With the scissor attachment supplied with the product, one can easily cut off dead plant material or trim aquarium plants. The tongs supplied with the product can be used to remove the plant remains from the aquarium. Makes the removal of objects from the bed of the aquarium simple.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Hose Pipe Brush

Dhs. 26.50

The Dymax Hose Pipe Brush is made of high quality stainless steel spring that can be bent to your requirement and will not lose its form. Double ended long brush, suitable for cleaning Pipes and glass tubes with a diameter between 15-35mm. Especially useful for bent pipes, like U-shape tubes. Usage: Slowly push stainless steel spring into the pipe.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Fish Net

Dhs. 13.00

Dymax Fish Net is a standard net with a long handle for use in all types of aquariums. Sized from 3-12 inches (7.5-30cm) suitable for all creatures from those in Nano and small tanks to larger depending on the fish and tank requirements.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Aqua Clean 2.0

Dhs. 115.00

The JUWEL AquaClean 2.0 is a revised version of the familiar JUWEL AquaClean and is the ideal tool for cleaning your Juwel internal filter and the ground material of your Juwel aquarium. Thanks to the individually combinable intake tube, the AquaClean is suitable for aquariums with heights of up to 70 centimetres. In addition to the simple cleaning of the ground material, the JUWEL AquaClean 2.0 enables the convenient cleaning of your internal filter even in areas that are difficult to reach thanks to the special attachment.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Conexo - High-strength Adhesive

Dhs. 61.00

Juwel Conexo is a very strong adhesive hybrid sealant particularly for permanently attaching plastics to glass. Specially suited for sealing or bonding seams and joints. Juwel Conexo can also be used on a wet background and even underwater. It does not shrink and adheres to most types of moist surfaces. Conexo can also be used on a wet background and even underwater.

Application: on metal, glass, wood, natural stone, concrete and most plastics.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel PosterFix

Dhs. 26.00

Juwel Poster Fix creates a light, three-dimensional effect for your film backgrounds. Using Poster Fix gives you perfect fixing for your backgrounds and can be easily removed at a later date. Juwel Poster Fix guarantees an air bubble-free mounting for your film background on your aquarium. Poster Fix prevents unattractive light refraction, thus increasing the colours and structure of your theme to great effect.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Algomatic

Dhs. 155.50

The Hobby Algomatic is a powerful battery-operated aquarium cleaner. The modern oscillation technique makes it so easy to remove even stubborn algae infestation from the aquarium panels. Due to three different attachments and a plastic scraper, the Algomatic can handle virtually any task and is suitable for glass as well as plastic aquaria. Completely immersible it is also perfect for use in large aquaria Driven by 4 Mignon AA batteries (not included), the Algomatic has sufficient power and endurance and makes your aquarium shine again.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Adhesive Thermometer

Dhs. 17.00

Thermometer for adhesion to aquaria glass.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Safety Base Padding

Dhs. 24.00

To be placed under the aquarium before filling. Prevents aquarium breakage.
Sizing:
Small - 35x80cm
Large - 50x120cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

ADA Violet Glass INFLOW

Dhs. 273.00

Violet Glass creates water flow suitable for keeping fishes that prefer moderate water flow, such as cyprinids and characins in an aquatic plant layout. Violet Glasses are inflow (V) and outflow (P) pipes designed for an external canister filter. The unique shape of the inflow and outflow sections can create adequate flow without placing burden on water intake. Outflow Violet Glass (V) is a glass inlet pipe suitable for an external canister filter such as Super Jet Filter. Used with Outflow Violet Glass (P), it creates water flow suitable for keeping fish that prefer moderate water flow, such as cyprinids and characins, in an aquatic plant layout. In addition, the outflow pipe provides aeration depending on its placement. Specifications:
Violet Glass-(Inflow) VV-1/13mm: for 45-60cm standard aquarium.
Violet Glass-(Inflow) VV-2/13mm: for 90cm standard aquarium.
Violet Glass-(Inflow) VV-3/17mm: for 90-120cm standard aquarium.
Violet Glass-(Inflow) VV-4/20mm: for 90-120cm standard aquarium.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Koi Net

Dhs. 409.50

The Dymax Koi Net is a hardy net with a three meter long aluminum handle, and designed for quick release of water for safer capture. The net comes in three different diameters: 60cm, 80cm and 100cm.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Stainless Steel Scissors

Dhs. 49.00

Dymax Stainless Steel Scissors are designed for use in planted tanks, Finished with an elegant anodic oxide and designed for precision aquascaping. Suitable for both left or right handed usage. Available in straight or curved end depending on your requirements. While these scissors are crafted from surgical grade stainless steel and have excellent corrosive resistance, for long lasting usage, please wipe tools after each use.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Stainless Steel Plant Tweezers

Dhs. 30.00

Dymax Stainless Steel Plant Tweezers are a super handy tool for planted tanks with an elegant anodic oxide finish. Designed for precision aquascaping and made for incredibly comfortable finger-grips suitable for both left or right handed usage. Available in straight or curved end depending on your requirements. While these tweezers are crafted from surgical grade stainless steel and have excellent corrosive resistance, for long lasting usage, please wipe tools after each use.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Mini Vac

Dhs. 29.00

Dymax Mini Vac siphon is an aquarium siphon that make mini aquarium maintenance hassle free. Dymax Mini Vac removes debris from aquarium with the self start siphon and an adjustable flow rate for even the most delicate siphoning. The nozzle gently removes fish waste and other debris from the aquarium gravel bed without having to remove the gravel and aquarium life. For mini and nano aquarium use.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Synthetic Cleaning Cloth

Dhs. 10.50

High performance polishing cloth from Dymax. It is always nice to feel and touch an aquarium, but it can leave hand prints on the surface. To clean the exterior, cloth and paper are often used but this can cause some cotton hairs or even scratch marks on the surface of the aquarium. To avoid these, the Dymax Synthetic Cleaning Cloth is recommended to obtain fast cleaning effect without causing any damage or even water marks on the aquarium surface. Developed for extra fast cleaning without causing any damage or even water marks on the aquarium surface. Ideal for Nano tanks, but will work on any aquarium.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Seachem "The Bag"

Dhs. 42.00

Seachem "The Bag" is an innovative welded filter bag with a durable non-stitched seam. It has a 180 micron mesh, is resistant to bleach, caustics, and acids, and comes with a convenient resealable locking closure. It is available in a convenient 5" x 9.5" size. It is ideal for all filtration products and has an exceptionally long life.

Unlike stitched seams, welded seams are not subject to degradation from exposure to bleach, caustics, acids, or other harsh environmental exposure likely to take place during regeneration of filter media. Caution should be excercised, however, to avoid overfilling or over-packing as welded seams can be forced to separate by excessive pulling forces.

Directions: Simply place desired filtration material e.g. Purigen, CupriSorb, etc. and close The Bag using the resealable locking closure. For best results, The Bag should be placed so as to maximize the flow of water through it.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

JBL PROAQUATEST LAB Marin

Dhs. 460.00

JBL PROAQUATEST LAB Marin is a professional test case for exact marine water analysis.

Monitors the water values in marine aquariums simply and reliably. Determines: pH value, carbonate hardness, calcium, magnesium, copper, ammonium, nitrite, nitrate, phosphate, silicate, oxygen
Easy to use: add water to cuvette, add indicator, compare on scale / count drops until colour changes
Comparator system takes the inherent water colouring into account. Incl. water analysis report sheets & pen
Childproof reagent bottles, waterproof plastic case, refill reagents separately available
Package contents: 1 test case, incl. 29 reagents, 12 glass vials, 2 plastic cuvettes, 2 syringes, 3 measuring spoons, thermometer, pen, report sheets and analysis sheet, laboratory comparator system & detailed instruction for use

The right water values are dependent on the fish stock and the plants in the aquarium. Even if the water looks clear it can be contaminated. Bad values can cause diseases or algae in the aquarium. To maintain a healthy aquarium with conditions close to nature it is important to check and adapt the water values regularly. With JBL water tests you can determine all relevant water values quickly, easily and very precisely.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Catappa Leaves XL (12 pcs)

Dhs. 59.00

Catappa leaves have been widely used in aquariums in Asian countries for a long time. Owners and breeders of various fish and animals such as fighting fish, discus, shrimp, crawfish and pecostomus use the leaves for the treatment of bacterial ailments, and also to heal injuries of fish, such as bites or transportation wounds. The risk of wound infections is tremendously decreased when our catappa leaves are being used. The mucous membranes are strengthened. It is remarkable that bacteria useful to the aquarium are verifiably not impaired when catappa leaves are being used. When transporting fish, it is strongly recommended to add catappa leaves or a small piece of catappa bark to the water used. This decreases the susceptibility and stress significantly which the animals experience from high concentrations of bacteria. When it comes to breeding, catappa leaves help promote the mating disposition of your fish, and reduce spawn fungi. By releasing humic acids and tanning agents, catappa leaves create a natural surrounding and increase the vitality and well-being of your aquarium occupants.

Usage: Put the leaf directly into the aquarium. One leaf is sufficient for approx. 30 – 50 l of water. The leaf will sink to the bottom of the aquarium within 24 – 48 h. There, it will release its active agents to the water within a period of approx. 14 days. After that, you may introduce a fresh leaf to the aquarium. The used catappa leaf can remain in the aquarium as additional feed or hide-out for crustaceans and shrimps, or may be discarded. Catappa leaves can be kept for an indefinite period of time if stored at a dry place. Since it is a purely natural product, changes in form, color and size may occur.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby PS T Piece

Dhs. 8.50

PS T Piece - 2 pcs, a practical accessory as a spare and for DIY enthusiasts.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Reducing Connector

Dhs. 7.50

Reducing Connector - 2 pcs, a practical accessory as a spare and for DIY enthusiasts.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Star Suckers for Heater

Dhs. 8.50

Star Suckers for Heater - 2 pcs, a practical accessory as a spare and for DIY enthusiasts.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Y-Piece

Dhs. 10.50

Y-Piece - package with 2 pcs, practical accessory as a spare and for DIY enthusiasts.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months va