The Bark Cave is a lifelike tree bark cave which offers your creatures hiding places to retreat to. This promotes the well-being of your animals and stimulates their natural behaviour. At the same time, the Bark Cave is equally suitable for aquaria, terrapins and tortoises as well as terraria. Thanks to the water-neutral material, the Bark Cave has no influence whatsoever on the water quality and clarity of the water. Size: Small - 20 x 4 x 6cm, Large - 30 x 10 x 15cm.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Hobby Bark Cave - Large - Aquarium Decor & Layout

Hobby Bark Cave - Small - Aquarium Decor & Layout

Dymax Five Colour Yuhua Stones

Dhs. 24.50

The Dymax Five Colour Yuhua Stones, are a mix of browns, white, grey and cream colour yuhua stones for decoration of freshwater aquariums. There are two options for pebble sizes: Small contains a mix of pebbles between 0.5-1cm in diameter, while the Medium size contains pebbles 2-3cm in diameter. Both are 4kg bags.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Dymax Five Colour Yuhua Stones - Gravel & Sand

Juwel Poster - Black & White

Dhs. 19.00

Double-sided poster offers two plain background options for your aquarium - plain black and plain white. These plain backgrounds offer you the freedom to decorate your aquarium as you like, starting with a clean black or white slate. The waterproof film is simply applied to the back of your aquarium. For a particularly light, three-dimensional effect, we recommend fixing with JUWEL Poster Fix.

Available Sizes:
Small: 60 x 30 cm
Medium: 80 x 50 cm
Large: 120 x 60 cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Poster - Black & White - Aquarium Decor

Cavity Rock - Asian

Dhs. 34.50

For an ey-catching addition to any aquarium, this Cavity Rock is a natural white colour and will be striking in any aquarium set-up. Ideal for cichlid tanks. The shape and dimensions of these rock vary, but the sizes are based on a weight scale, available in three sizes: Medium - 1-2kg, Large - 2-3.5kg, X-Large - 3.5-5kg.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Cavity Rock - Asian - Aquarium Decor & Layout

Juwel Poster - Ocean Blue

Dhs. 19.00

Stunning double-sided poster offers two under ocean images to use at the back of your aquarium to brighten and add depth to your aquarium. With its two pale blue underwater images, one on either side, this poster gives you two attractive themes so that you can design your aquarium as you wish. The waterproof film is simply applied to the back of your aquarium. For a particularly light, three-dimensional effect, we recommend fixing with JUWEL Poster Fix.

Available Sizes:
Small: 60 x 30 cm
Medium: 100 x 50 cm
Large: 150 x 60 cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Poster - Ocean Blue - Aquarium Decor

Juwel Poster - Ocean Blue - Small - Aquarium Decor

Juwel Conexo - High-strength Adhesive

Dhs. 61.00

Juwel Conexo is a very strong adhesive hybrid sealant particularly for permanently attaching plastics to glass. Specially suited for sealing or bonding seams and joints. Juwel Conexo can also be used on a wet background and even underwater. It does not shrink and adheres to most types of moist surfaces. Conexo can also be used on a wet background and even underwater.

Application: on metal, glass, wood, natural stone, concrete and most plastics.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Conexo - High-strength Adhesive - Aquarium Decor

Hobby Artificial Plant - Rotala

Dhs. 23.50

Deceptively real looking, artificial aquarium plants. Ideal for the natural design of aquariums. The faithfully reproduced plastic plants move in the water flow of the aquarium like natural plants. These plants will become hiding places and landmarks for aquarium inhabitants. Due to the artificial rock bottom, these have a good grip in the ground. Sizes: 16cm and 30cm.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Artificial Plant - Rotala - Aquarium Decor & Layout

Hobby Aqua Tool 2-in-1

Dhs. 39.00

The useful Hobby Aqua Tool 2-in-1 makes it extremely easy to keep your aquarium neat and tidy. With the scissor attachment supplied with the product, one can easily cut off dead plant material or trim aquarium plants. The tongs supplied with the product can be used to remove the plant remains from the aquarium. Makes the removal of objects from the bed of the aquarium simple.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Aqua Tool 2-in-1 - Aquatic Accessories

Juwel Poster - Rocks Aquascape

Dhs. 19.00

This double-sided poster gives two background options - underwater landscape featuring greenery and rocks and close-up rock on the surface. These double-sided background posters offer you the choice of two themes to design your aquarium as you wish. The waterproof film is simply applied to the back of your aquarium. For a particularly light, three-dimensional effect, we recommend fixing with JUWEL Poster Fix. Brilliantly simple and cost-effective way to decorate the back of your aquarium and add incredible depth and a stunning design. Simply stick flush to the glass. Suitable background for aquaria from 120 x 60 cm to 150 x 60 cm.

Available Sizes:
Small: 60 x 30 cm
Medium: 80 x 50 cm
X-Large: 150 x 60 cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Poster - Rocks Aquascape - Aquarium Decor

Juwel Filter Cover - Cliff Light

Dhs. 142.00

The Cliff Light filter cover is a highly realistic imitation of a rock structure in shades of brown, which works perfectly with the Cliff Light colour background. The very low installation depth of just 1-1.5 cm disguises your filter perfectly, without taking up much space. The filter cover is made of two parts, one for the front and one for the side. They are compatible with all JUWEL aquariums and the filter sizes used in them, and can be adjusted with just a few cuts. The Cliff Light filter covers are made of a highly condensed polyurethane and coated with epoxy resin. This complex production process makes it especially easy to cut the filter cover to size, whilst providing an extremely tough, colourfast surface. Cliff Light filter covers make the perfect addition to the Cliff Light colour backgrounds and the matching terraces.

Other characteristics:
- Easy to cut to size
- Easy assembly with JUWEL Conexo
- Suitable for use with saltwater aquariums

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel Filter Cover - Cliff Light - Aquarium Decor

Juwel 3D Stone Background - Granite

Dhs. 199.50

The Stone Granite colour background is a realistic replica of a granite-coloured rock face. The distinctive 3-D structure gives your aquarium a fascinating illusion of depth at a very low installation depth of just 1-3 cm. As part of the Stone Granite decorative range, this colour background goes perfectly with the matching filter cover. The Stone Granite colour backgrounds are made of a highly condensed polyurethane, coated with epoxy resin. This complex production process makes it particularly easy to cut the colour background whilst providing an extremely tough, colourfast surface. Use aquarium silicone for install the background directlyl on the aquarium glass. The background module fits flush to the glass without air pockets. For the use in Juwel aquariums or any other aquarium. Juwel 3D backgrounds are easy to clean and free of toxic substances.

Other characteristics:
- Easy to cut to size
- Easy to assemble with JUWEL Conexo
- Modular expansion possible
- Raw edges hidden by natural overlap
- Suitable for use with saltwater aquariums

Size: 600 x 550mm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Juwel 3D Stone Background - Granite - Aquarium Decor

Hobby Artificial Plant - Lagarosiphon

Dhs. 32.00

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Artificial Plant - Lagarosiphon - Aquarium Decor &

Hobby Artificial Plant - Ludwigia

Dhs. 33.00

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Artificial Plant - Ludwigia - Aquarium Decor & Layout

Hobby Artificial Plant - Hygrophila

Dhs. 25.50

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Artificial Plant - Hygrophila - Aquarium Decor &

Hobby Artificial plant - Egeria

Dhs. 20.00

Deceptively real looking shrub type, artificial aquarium plants. On artificial rocks for good footing in soil. Small measures 13cm tall, Medium measures 20cm tall and Large measures 34cm tall.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Artificial plant - Egeria - Aquarium Decor & Layout

Hobby Safety Base Padding

Dhs. 24.00

To be placed under the aquarium before filling. Prevents aquarium breakage.
Sizing:
Small - 35x80cm
Large - 50x120cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Hobby Safety Base Padding - Aquatic Accessories

Hobby Marble Rock - Large

Dhs. 105.00

This Hobby Marble Rock has a particularly natural appearance. Thanks to their extreme lightness compared to natural stones, these artificial rocks prevent possible damage to the glass and have no impact on the water quality and clarity of the water. Suitable for the natural design of both aquaria and terraria. Any build of dirt through algae for example is easily removed thanks to the easy-to-clean surface. Sizing is approximate: 28 x 16 x 16cm.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods