- Alcott
- Animology
- Anovet
- Beaphar
- bird
- bird cage cleaning
- bird first aid
- Bird Health
- bird-cage-cleaning
- Birds
- brand-alcott
- brand-animology
- brand-battles
- brand-beaphar
- brand-ecabiotec
- brand-forever-living
- brand-mikki
- brand-pet-remedy
- brand-TRM
- brand-vetericyn
- calming
- Calming & Behaviour
- Calming & First Aid
- calming for cats
- calming for dogs
- carpet cleaners
- cat
- cat behaviour
- cat coat care
- cat first aid
- Cat Grooming Tools
- Cat Health
- Cat Health & Grooming
- Cat Health & Hygeine
- Cat Health Support
- Cat Healthcare
- Cat Litter Accessories
- Cat Shampoo
- cat-coat-care
- cat-litter-tools
- Cats
- Cleansing
- Clothing & Shoes
- Coat & Skin Care
- Coat Care
- Dog
- dog behaviour
- Dog Calming
- dog coat care
- dog first aid
- Dog Health
- Dog Health Support
- Dog Healthcare
- Dog Healthcare & Grooming
- dog healthcare and grooming
- dog odour eliminators
- dog outdoors
- Dog Shampoo
- dog shoes
- Dog Travel
- dog-coat-care
- dog-ear-care
- dog-eye-care
- dog-paw-care
- dog-training
- Dogs
- Dpg Calming Solutions
- Ecabiotec
- First Aid
- for dogs
- Forever Living
- grooming tools
- hair removers
- Harnesses
- Health & Hygeine
- Health Support
- Joint Care & Mobility
- Kitten Health
- Lillidale
- litter-deo
- Mikki
- normal
- normal21
- odour eliminator
- outdoor dog
- Pet Remedy
- Puppy Health
- reptile
- reptile cleaning
- Reptiles
- Safe4
- Shampoo
- Shampoos
- small pet
- small pet cage clean
- small pet care
- small pet first aid
- Small Pet Health
- small pet odours
- Small Pets
- small-cage-cleaning
- Special Coat Care
- Special Digest Care
- special-care-bone-and-joint
- special-care-coat-care
- special-care-digest-care
- specialist-care-calming
- stain-removal
- Tangle Free Shampoo
- terranium cleaning
- terrarium cleaning
- TRM
- type-behaviour-solutions
- type-bird-health
- type-bone-and-joint
- type-calming
- type-carpet-cleaners
- type-cat-coat-care
- type-cat-ear-care
- type-cat-eye-care
- type-cat-health
- type-cat-health-support
- type-cat-paw-care
- type-cat-shampoo
- type-cleansing
- type-coat-care
- type-dog
- type-dog-behaviour
- type-dog-calming
- type-dog-health
- type-dog-health-support
- type-dog-shampoo
- type-ear-care
- type-eye-care
- type-first-aid
- type-garden-sprays
- type-home-cleaners
- type-joint-care
- type-joint-support
- type-nail-clippers
- type-paw-care
- type-puppy-shampoo
- type-shampoo
- type-shampoos
- type-small-pet-first-aid
- type-small-pet-health
- type-travel
- type-wound-care
- Vetericyn
- Wound Care
- Alcott
- Animology
- Anovet
- Beaphar
- bird
- bird cage cleaning
- bird first aid
- Bird Health
- bird-cage-cleaning
- Birds
- brand-alcott
- brand-animology
- brand-battles
- brand-beaphar
- brand-ecabiotec
- brand-forever-living
- brand-mikki
- brand-pet-remedy
- brand-TRM
- brand-vetericyn
- calming
- Calming & Behaviour
- Calming & First Aid
- calming for cats
- calming for dogs
- carpet cleaners
- cat
- cat behaviour
- cat coat care
- cat first aid
- Cat Grooming Tools
- Cat Health
- Cat Health & Grooming
- Cat Health & Hygeine
- Cat Health Support
- Cat Healthcare
- Cat Litter Accessories
- Cat Shampoo
- cat-coat-care
- cat-litter-tools
- Cats
- Cleansing
- Clothing & Shoes
- Coat & Skin Care
- Coat Care
- Dog
- dog behaviour
- Dog Calming
- dog coat care
- dog first aid
- Dog Health
- Dog Health Support
- Dog Healthcare
- Dog Healthcare & Grooming
- dog healthcare and grooming
- dog odour eliminators
- dog outdoors
- Dog Shampoo
- dog shoes
- Dog Travel
- dog-coat-care
- dog-ear-care
- dog-eye-care
- dog-paw-care
- dog-training
- Dogs
- Dpg Calming Solutions
- Ecabiotec
- First Aid
- for dogs
- Forever Living
- grooming tools
- hair removers
- Harnesses
- Health & Hygeine
- Health Support
- Joint Care & Mobility
- Kitten Health
- Lillidale
- litter-deo
- Mikki
- normal
- normal21
- odour eliminator
- outdoor dog
- Pet Remedy
- Puppy Health
- reptile
- reptile cleaning
- Reptiles
- Safe4
- Shampoo
- Shampoos
- small pet
- small pet cage clean
- small pet care
- small pet first aid
- Small Pet Health
- small pet odours
- Small Pets
- small-cage-cleaning
- Special Coat Care
- Special Digest Care
- special-care-bone-and-joint
- special-care-coat-care
- special-care-digest-care
- specialist-care-calming
- stain-removal
- Tangle Free Shampoo
- terranium cleaning
- terrarium cleaning
- TRM
- type-behaviour-solutions
- type-bird-health
- type-bone-and-joint
- type-calming
- type-carpet-cleaners
- type-cat-coat-care
- type-cat-ear-care
- type-cat-eye-care
- type-cat-health
- type-cat-health-support
- type-cat-paw-care
- type-cat-shampoo
- type-cleansing
- type-coat-care
- type-dog
- type-dog-behaviour
- type-dog-calming
- type-dog-health
- type-dog-health-support
- type-dog-shampoo
- type-ear-care
- type-eye-care
- type-first-aid
- type-garden-sprays
- type-home-cleaners
- type-joint-care
- type-joint-support
- type-nail-clippers
- type-paw-care
- type-puppy-shampoo
- type-shampoo
- type-shampoos
- type-small-pet-first-aid
- type-small-pet-health
- type-travel
- type-wound-care
- Vetericyn
- Wound Care
TRM Canigest Combi
Regular price Dhs. 68.00 Save Dhs. -68.00For the maintenance of a healthy digestive system. Canigest Combi contains two EU approved Probiotic strains, combined with Prebiotics, Pectin, Kaolin and Glutamine Peptides. E. Faecium stabilises the internal gut flora of dogs and cats and L. acidophilus has potential to reduce the moisture of stools from dogs and cats receiving the additive.
Instructions For Proper Use:
Feed Canigest Combi directly into the mouth for up to 5 days or as directed by your veterinary surgeon. It can also be added to the feed.
Puppies and Kittens : Twice Daily = 2ml / Once Daily = 4ml
10-25kg : Twice Daily = 4ml / Once Daily = 8ml
25-40kg : Twice Daily = 6ml / Once Daily = 12ml
>40kg : Twice Daily = 8ml / Once Daily = 16ml
Composition: Rapeseed Oil, Fructo-oligosaccharides, Mannan-oligosaccharides (dried yeast of Saccharomyces Cerevisiae), Pectin, Glutamine Peptides, Glutamine, Roast Meat Flavouring (derived from Saccharomyces Cerevisiae), Kaolin, 4b1705 Enterococcus Faecium 6.6 x 1011cfu (NCIMB 10415), 4b1715 Lactobacillus Acidophilus 2 x 1011 cfu CECT 4529.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

TRM Canigest Gel
Regular price Dhs. 60.00 Save Dhs. -60.00CANIGEST is a complementary feed for dogs and cats combining a Probiotic, Prebiotics, Glutamine, Kaolin and Pectin.
It is particularly suitable for feeding to dogs to assist in the nutritional management of digestive tract upsets. Stress and diet changes can affect the intestinal microflora of dogs and Probiotics can help to re-establish levels of beneficial bacteria in the gut. Probiotics may also improve health conditions in dogs exposed to stress and infections. Research has shown that Enterococcus Faecium is a useful nutritional agent in antidiarrheal therapy.
Instructions For Proper Use:
Feed CANIGEST directly into the mouth for up to 5 days or as directed by your veterinary surgeon. It can also be added to the feed.
- Puppies and Cats: Feed 1-2ml 2-3 times per day
- Adult Dogs: Feed 2-5ml 2-3 times per day.
Composition: Rapeseed Oil, Kaolin, Fructo Oligosaccharides, Mannan Oligosaccharides, Pectin, Glutamine, Enterococcus Faecium E1705: 6.6 X 1011 cfu per 1kg, 6.6 X 108 cfu per g, Roast meat flavouring.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

TRM Multiplex Powder
Regular price Dhs. 100.00 Save Dhs. -100.00Vitamins & Minerals for Dog and Cat Health and Vitality.
Multiplex Powder is a complementary feeding stuff to support maximum health and vitality for dogs and cats.
Particularly suitable for dogs which are involved in intensive exercise, working dogs, lactating bitches, dogs and cats in rehabilitation, or not being fed a complete diet.
Size: 200g.
Instructions For Proper Use: Mix MULTIPLEX POWDER well into your dogs daily feed. Feed Each animal individually.
Cats & Small dogs (up to 5kg): 1g per day.
Medium dogs (5 to 15kg): 2g per day.
Large Dogs (15 to 30kg): 3g per day.
Very Large Dogs (over 30kg): 4g per day.
A double sided scoop is included in the container.
1 heaped 1ml scoop = approx. 1g, 1 level 2.5ml scoop = approx. 2g.
Composition: Dicalcium Phosphate, Maize Starch, Dextrose, Lecithin, Magnesium Sulphate Heptahydrate, Potassium Chloride.
Nutritional Additives per 1kg:
Vitamin A 1,000,000 iu
Vitamin D 100,000 iu
Choline Chloride 26,000 mg
Taurine 25,000 mg
Methionine 20,000 mg
Arginine 2,500 mg
Vitamin E 4,000 mg
Vitamin K 2,800 mg
Niacinamide 1,500 mg
Vitamin B2 600 mg
Pantothenic Acid 500 mg
Vitamin B1 500 mg
Vitamin B6 300 mg
Folic Acid 100 mg
Biotin 20 mg
Vitamin B12 3,600 mcg
Trace Elements:
E1 Iron (as Ferrous chelate of amino acids, hydrate) 10,500 mg
E5 Manganese (as Manganese chelate of amino acids hydrate) 700 mg
3b606 Zinc (as Zinc chelate of amino acids hydrate) 300 mg
E4 Copper (as Cupric Chelate of glycine, Hydrate) 100 mg
3b201 Iodine (as Potassium Iodide) 50 mg
3b8.10 Selenium (as Selenium Yeast) 15 mg
Analytical constituents:
Crude Protein 8.4%, Crude Oil <0.5%, Crude Fibre 0.3%, Crude Ash 33.8%, Sodium <0.1%, Calcium 9.44%, Phosphorus 5.17%.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

TRM Stride Powder for Dogs
Regular price Dhs. 350.00 Save Dhs. -350.00Natural mobility supplement for dogs
TRM Stride Powder for Dogs is a complementary feed for the nutritional maintenance of healthy cartilage and joints in dogs.
It combines the highest quality Glucosamine HCL, Chondroitin Sulphate, MSM, Vitamin C and Manganese in a convenient powder form. It is particularly suitable for mixing with wet feed.
Stride Powder contains only ingredients from Vegan origin, and this ensures uniformity of product and avoids any possibility of cross contamination from ingredients of animal origin.
Size: 500g
Instructions For Proper Use: Mix Stride Plus well into the feed. It is recommended to dose up for 14 days and then reduce the dosage for long term, extended maintenance. Feed each dog individually.
Feeding Instructions first 14 days
Small dogs (up to 10kg): 4g
Medium dogs (10-25kgs): 8g
Large dogs (25-40kgs): 12g
Very large dogs (over 40kgs): 16g
Feeding Instructions Long Term
Small dogs (up to 10kg): 2g
Medium dogs (10-25kgs): 4g
Large dogs (25-40kgs): 6g
Very large dogs (over 40kgs): 8g
Composition | per 100g |
---|---|
Glucosamine HCL | 10,800mg |
Chondroitin Sulphate | 2,400mg |
Methylsulfonylmehtane | 20,000mg |
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

TRM Kurasyn Canine
Regular price Dhs. 140.00 Save Dhs. -140.00Curcumin & Hyaluronic Acid Support Supplement for Dogs
KURASYN CANINE is a complementary feed supplement for dogs containing highly bioavailable Curcumin combined with Hyaluronic Acid. The Turmeric utilised in the formula has been complexed with a naturally occurring oligosaccharide and has significantly better absorption compared with standard Turmeric.
It is suitable for feeding as a nutritional adjunct:
- To dogs for maintenance of normal mobility.
- During periods of rehabilitation.
- Senior Dogs.
- For optimum suppleness and movement.
Instructions For Proper Use:
Mix KURASYN CANINE well into the feed.
Feed Each animal individually.
Small dogs (up to 10kg): 3ml per day
Medium dogs (10 – 25kg): 6ml per day
Large dogs (25-40kg): 9ml per day
Very Large dogs (over 40kg): 12ml per day
Bottle Size: 240ml.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Malaseb Medicated Shampoo (250ml)
Regular price Dhs. 102.00 Save Dhs. -102.00Dermcare Malaseb Medicated Shampoo is formulated to remove scale, degrease the skin and kill cutaneous micro-organisms which primarily or secondarily cause dermatitis. Topical keratolytic, antibacterial, antifungal and antipruritic shampoo for dogs, cats and horses.
- Antibacterial, antifungal and antipuritic shampoo
- Degreases the skin
- Kills cutaneous micro-organisms which primarily or secondarily cause dermatitis
- Good treatment for rain scald
Malaseb Medicated Shampoo is formulated to remove scale, degrease the skin and kill cutaneous micro-organisms that primarily or secondarily cause dermatitis.
Malaseb Medicated Shampoo kills infective fungal spores on the coat. This helps to prevent the spread of the disease and reduces environmental contamination. The use of Malaseb Medicated Shampoo in conjunction with a systemic antifungal reduces the time to clinical resolution when compared with using a systemic antifungal alone.
Directions for use:
- Wet the animal thoroughly with clean water.
- Apply Malaseb Medicated Shampoo to your pet at several points and massage into the coat.
- Using a sponge may assist with lathering and penetration of the shampoo through the coat.
- Use approximately 1-2 mL per kg of body weight.
- Leave the shampoo on for 10 minutes. Ensure your pet is supervised during this time to avoid ingestion or inhalation of the shampoo.
- Rinse thoroughly with clean water.
- Use with caution around eyes. If shampoo enters the animal’s eye, flush thoroughly with clean water. Seek veterinary advice if eye changes are observed.
- Pets should not be left unattended during the recommended 10 minute shampoo contact time as licking or inhaling shampoo foam may result in irritation of the gastrointestinal or respiratory tracts.
- This product is not recommended for use in rabbits or species other than dogs or cats.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

TRM Multivit Complex Liquid for Dogs (200ml)
Regular price Dhs. 89.00 Save Dhs. -89.00Balanced Combination of Essential Vitamins and Minerals
TRM Multivit Complex Liquid for Dogs is a balanced, complete everyday vitamin and trace mineral feed supplement for dogs and is suitable for all breeds and ages. MULTIVIT COMPLEX contains the essential vitamins and minerals needed for general good health, energy and vitality and is suitable for all breeds and ages.
MULTIVIT COMPLEX can be fed to undernourished or orphaned puppies, working dogs, racing dogs, pregnant bitches, dogs recovering from illness and senior dogs.
Size: 200ml & 500ml.
Instructions For Proper Use: Mix MULTIVIT COMPLEX well into the feed. Feed each dog individually.
Small Dogs (up to 5 kg): 2 ml
Medium Dogs (5 kg to 15 kg): 4 ml
Large Dogs (15 kg to 30 kg): 6 ml
Very Large Dogs (over 30 kg): 8 ml
A dosing pump is included which dispenses 1 ml
Composition: Lecithin, Dextrin
Additives per 1 Ltr:
Vitamin A 250,000 i.u.
E671 Vitamin D3 26,833 i.u.
DL-Methionine 20,000 mg
Vitamin E 1,500 i.u.
Niacinamide 1,216 mg
d-Pantothenic Acid 1,046mg
Vitamin B2 365mg
Vitamin B1 160mg
Vitamin B6 110mg
Vitamin K 80mg
Folic Acid 19mg
Biotin 10mg
Vitamin B12 2,500mcg
Trace Elements per 1 Ltr
3b603 Zinc (as Zinc Oxide, gluconated) 4,270 mg
E1 Iron (as Ferrous Citrate) 2,135 mg
E4 Copper (as Copper Sulphate) 426 mg
E5 Manganese (as Manganese Carbonate, gluconated) 341 mg
3b201 Iodine (as Potassium Iodide) 44 mg
E8 Selenium (as Sodium Selenite) 17 mg
Analytical Constituents:
Crude Protein 2.4%, Crude Oil 2.9%, Crude Fibre 0.5%, Crude Ash 1.9%, Moisture 87.4%, Sodium 0.0263%.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Pet Remedy Plug-In Diffuser Pack (3-pin)
Regular price Dhs. 126.00 Save Dhs. -126.00Natural de-stress and calming solution for all your animals. Help to calm and relax your animals naturally without the use of sedatives. Can be used during high stress activities like transporting, moving house, vet visits, introduction to new environments and works well just as a general calmer at home to help keep animals relaxed. Pet Remedy is suitable for all mammals, birds and reptiles; including cats, dogs, rabbits, rodents, horses, and birds too.
**Starts to help immediately
**Helps calm your pet without sedating
**Helps stressed pets become more attentive, settled, and receptive to their owners
Pet Remedy works alongside the brains natural messengers called neurotransmitters, which work by telling the nerve receiving the message either to calm (via GABA pathway) or get fired up. In times of stress or anxiety the nerves get over stimulated, which leads on to the many different signs of stress we see in our animals. The special Pet Remedy blend of essential oils is valerian based and works alongside these natural relaxation pathways to help calm the nerves of anxious or stressed animals. Always consult your vet if your pet shows persistent or out of character signs of stress, or you observe any sudden behavioural changes.
There are many ways to use Pet Remedy:
*The Pet Remedy Spray can be used immediately and directly applied on your animal. Instead of spraying directly at the animal, and to avoid it spraying into your pets eyes, spray one or two spritzes into a cloth and rub over the pets chest area.
*Use the Pet Remedy Atomiser or Plug-in Diffuser inside your home to help calm animals
*Calming wipes are an easy, convenient way to apply the Pet Remedy as an alternative to the spray.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Pet Remedy Calming Spray - 200ml
Regular price Dhs. 110.25 Save Dhs. -110.25Natural de-stress and calming solution for all your animals. Help to calm and relax your animals naturally without the use of sedatives. Can be used during high stress activities like transporting, moving house, vet visits, introduction to new environments and works well just as a general calmer at home to help keep animals relaxed. Pet Remedy is suitable for all mammals, birds and reptiles; including cats, dogs, rabbits, rodents, horses, and birds too.
**Starts to help immediately
**Helps calm your pet without sedating
**Helps stressed pets become more attentive, settled, and receptive to their owners
Pet Remedy works alongside the brains natural messengers called neurotransmitters, which work by telling the nerve receiving the message either to calm (via GABA pathway) or get fired up. In times of stress or anxiety the nerves get over stimulated, which leads on to the many different signs of stress we see in our animals. The special Pet Remedy blend of essential oils is valerian based and works alongside these natural relaxation pathways to help calm the nerves of anxious or stressed animals. Always consult your vet if your pet shows persistent or out of character signs of stress, or you observe any sudden behavioural changes.
There are many ways to use Pet Remedy:
*The Pet Remedy Spray can be used immediately and directly applied on your animal. Instead of spraying directly at the animal, and to avoid it spraying into your pets eyes, spray one or two spritzes into a cloth and rub over the pets chest area.
*Use the Pet Remedy Atomiser or Plug-in Diffuser inside your home to help calm animals
*Calming wipes are an easy, convenient way to apply the Pet Remedy as an alternative to the spray.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Anovet Natural Disinfection Concentrate
Regular price Dhs. 375.00 Save Dhs. -375.00A safe, full spectrum, new generation disinfection solution suitable for all animals and bird offering all-in-one natural disinfectant with antiseptic, antibacterial and antifungal properties proven to kill 99.995% of bacteria, viruses, fungi and spores. Anovet is a revolutionary product that is non-toxic, free of alcohol, aldehydes, dyes, scents and is non-staining, hypoallergenic, non-irritant and pH neutral. Sounds to good to be true? This amazing product is 99% water, comprised of an electrochemically activated salt solution using patented technology which makes a safe, full spectrum, new generation disinfection solution that is completely safe to animals.
Home Disinfection: Anovet offers an easy, no-rinse disinfection solution for all areas in and around the home including crates, work surfaces, decks - anywhere.
Direct Animal Care: As a treatment or antiseptic, Anovet is completely painless on application with no side effects, with increased healing and reduction in itchiness. Proven results against the development of bacteria and fungi related skin infections and minor cuts and abrasions. Available in ready-to-use 500ml and 1 Litre bottles, as well as a 5 Litre Concentrate.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Safe4 Odour Killer Spray, 500ml
Regular price Dhs. 41.00 Save Dhs. -41.00Safe4 Odour Killer is blend of organic oils that break down the molecules that cause the odour rather than merely cover up one odour with another.
Eliminates all offensive odours such as urine, cigarettes, strong animal and pet odours (including male cat odour).
Safe4 Odour Killer is:
Non toxic
Non staining
Non-tainting
Non-corrosive
Non-irritant
Biodegradable
Does NOT contain Phenols, Aldehydes or Alcohol.
Safe4 has been protecting professionals, those in their care and the environment for more than 20 years. All products meet stringent efficacy tests whilst being environmentally friendly. They pride themselves on complying with the ever-increasing number of regulations and directives BEFORE they become compulsory. None of their products are tested on animals. Safe4 takes its responsibilities seriously and this is recognized by some of the leading organizations that now use Safe4 to prevent harmful infection.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Pet Remedy Refill for Plug-in Diffuser - 2x40ml
Regular price Dhs. 126.00 Save Dhs. -126.00Natural de-stress and calming solution for all your animals. Help to calm and relax your animals naturally without the use of sedatives. Can be used during high stress activities like transporting, moving house, vet visits, introduction to new environments and works well just as a general calmer at home to help keep animals relaxed. Pet Remedy is suitable for all mammals, birds and reptiles; including cats, dogs, rabbits, rodents, horses, and birds too.
**Starts to help immediately
**Helps calm your pet without sedating
**Helps stressed pets become more attentive, settled, and receptive to their owners
Pet Remedy works alongside the brains natural messengers called neurotransmitters, which work by telling the nerve receiving the message either to calm (via GABA pathway) or get fired up. In times of stress or anxiety the nerves get over stimulated, which leads on to the many different signs of stress we see in our animals. The special Pet Remedy blend of essential oils is valerian based and works alongside these natural relaxation pathways to help calm the nerves of anxious or stressed animals. Always consult your vet if your pet shows persistent or out of character signs of stress, or you observe any sudden behavioural changes.
There are many ways to use Pet Remedy:
*The Pet Remedy Spray can be used immediately and directly applied on your animal. Instead of spraying directly at the animal, and to avoid it spraying into your pets eyes, spray one or two spritzes into a cloth and rub over the pets chest area.
*Use the Pet Remedy Atomiser or Plug-in Diffuser inside your home to help calm animals
*Calming wipes are an easy, convenient way to apply the Pet Remedy as an alternative to the spray.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Safe4 Disinfectant Cleaner - Clear, 500ml
Regular price Dhs. 35.00 Save Dhs. -35.00Safe4 Disinfectant Cleaner is the only product in the veterinary sector with DEFRA approval against three orders in all four fragrances (Tuberculosis Orders, Diseases of Poultry Order and the Avian Influenza and Influenza of Avian Origin in Mammals Order & General Orders). There is no need to rinse away with water after application as animals can come into contact with the disinfectant whilst still wet.
This pre-diluted ready to use spray contains Safe 4 disinfectant concentrate diluted at ratio of 1:10 and is re-fillable with the concentrated disinfectant bottles. Plastic used for this product is made from recycled materials and is recyclable.
Does NOT contain harmful Phenols, Aldehydes or Alcohol
It is NON-toxic, NON-staining, NON-tainting and a NON-irritant at all working dilutions
It is kind to the environment, as it is water-based and biodegradable
It is manufactured in the United Kingdom and efficacy tested by recognized UK laboratories
Available Fragrances: Green – Apple, Blue – Freshmint, Clear – Odourless
Safe4 has been protecting professionals, those in their care and the environment for more than 20 years. All products meet stringent efficacy tests whilst being environmentally friendly. They pride themselves on complying with the ever-increasing number of regulations and directives BEFORE they become compulsory. None of their products are tested on animals. Safe4 takes its responsibilities seriously and this is recognized by some of the leading organizations that now use Safe4 to prevent harmful infection.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Beaphar CaniComfort Calming 30-Day Refill (48ml)
Regular price Dhs. 95.50 Save Dhs. -95.50Using pheromones recognised by your dog, the Beaphar CaniComfort Calming Diffuser is a simple and effective solution to reducing problem behaviour in dogs, such as barking, furniture destruction, urinary marking, excessive licking and scratching, or general feelings of anxiety.
Pheromones are naturally produced chemical substances that are instantly recognisable between animals of the same species. Different pheromones trigger a specific instinctive response from the animal. When nursing her puppies, the mommy dog produces Dog Appeasing Pheromones. These pheromones trigger an instinctive calming response, helping the puppies feel safe and reassured, and is a crucial part of the bonding process.
By using a copy of the Dog Appeasing Pheromone in the Beaphar CaniComfort Calming Range, allows us to artificially mimic this calming effect, providing dogs with a message of continuous reassurance. This allows dogs to feel more relaxed and comfortable, helping to reduce problem behaviour. Because the Dog Appeasing Pheromone triggers an instinctive response, this means it can be identified by dogs of all breeds and ages, and regardless of whether they were hand-reared or nursed from their mother.
Suitable for dogs of all ages.
Contains pheromones; clinically proven to reduce problem behaviour in dogs
Promotes feelings of reassurance and safety
Calms without sedating
Lasts 30 days with continual use
Each 48ml refill is effective for up to 30days.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Beaphar CaniComfort Calming 30-Day Diffuser
Regular price Dhs. 125.00 Save Dhs. -125.00Using pheromones recognised by your dog, the Beaphar CaniComfort Calming Diffuser is a simple and effective solution to reducing problem behaviour in dogs, such as barking, furniture destruction, urinary marking, excessive licking and scratching, or general feelings of anxiety.
Pheromones are naturally produced chemical substances that are instantly recognisable between animals of the same species. Different pheromones trigger a specific instinctive response from the animal. When nursing her puppies, the mommy dog produces Dog Appeasing Pheromones. These pheromones trigger an instinctive calming response, helping the puppies feel safe and reassured, and is a crucial part of the bonding process.
By using a copy of the Dog Appeasing Pheromone in the Beaphar CaniComfort Calming Range, allows us to artificially mimic this calming effect, providing dogs with a message of continuous reassurance. This allows dogs to feel more relaxed and comfortable, helping to reduce problem behaviour. Because the Dog Appeasing Pheromone triggers an instinctive response, this means it can be identified by dogs of all breeds and ages, and regardless of whether they were hand-reared or nursed from their mother.
Suitable for dogs of all ages.
Easy-to-use diffuser with refill
Contains pheromones; clinically proven to reduce problem behaviour in dogs
Promotes feelings of reassurance and safety
Calms without sedating
Lasts 30 days with continual use
Pack includes: 1x plug and 1x 48ml refill (30 days) - refills are also sold seperately.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Mikki Say Ahhh Pill Gun for Dogs & Cats
Regular price Dhs. 22.00 Save Dhs. -22.00The Mikki Say Ahhh Pill Gun is a handy tool for administering pills for your dog, cat, kitten or puppy. This pill gun is super easy to use, simply load the syringe with a small amount of water (to help your pet swallow) and place the pill in its claws. Hold your pets mouth open firmly and deposit the pill at the back of the throat by using the plunger. It may be necessary to hold your pet's jaws closed and rub the throat area to encourage swallowing.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

ADAPTIL Calm On-The-Go Collar
Regular price Dhs. 132.00 Save Dhs. -132.00The ADAPTIL Calm On-The-Go Collar is an excellent solution to help your dog stay calm and able to adapt even to outdoor situations like loud noises, training, boarding and other fears. Simply fit the adjustable collar around your dog's neck Then leave the collar on your dog continuously (except during shampooing).
- Each collar provides 4 weeks of constant calming support
- Small collar fits necks up to 37.5 cm (14.7 in) for dogs weighing up to 15 kg (35 lb)
- Large collar fits necks up to 62.5 cm (24.6 in) for dogs weighing up to 50 kg (110 lb)
Easy to use:
- Adjust the collar so it fits snugly around your dog’s neck
- The collar is body heat activated and must be fit snugly to work
- Keep the collar on your dog at all times, except when bathing or swimming.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.




Adaptil Calm for Dogs Refill (48 ml)
Regular price Dhs. 115.00 Save Dhs. -115.00Adaptil Calm Refill provides 30 days calm and relaxation. Helps calm and relax your dog at home. To be used with the ADAPTIL Calm at Home Diffuser/Starter Kit.
- ADAPTIL is Vet Recommended and the #1selling solution
- Effective and drug-free solution to help reduce common signs of stress caused by staying home alone, loud noises like thunder or fireworks, fears, or visitors
- ADAPTIL helps your dog feel calm and comfortable by mimicking a mothers natural nursing pheromones
ADAPTIL heated diffuser covers up to 700 square feet; for the best results position the diffuser where your dog spends most of their time, and avoid plugging the diffuser in under shelves and behind doors, curtains, or furniture.
This product includes 1 refill that will last for up to 1 month (diffuser not included); to maximize effectiveness replace the refill once a month and the diffuser every 6 months.
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Adaptil Calm Home Diffuser for Dogs (with 48ml Refill)
Regular price Dhs. 135.00 Save Dhs. -135.00ADAPTIL sends comforting messages to help puppies and dogs feel calm and relaxed at home. Effective and drug-free solution to help reduce common signs of stress caused by staying home alone, loud noises like thunder or fireworks, fears, or visitors
ADAPTIL helps your dog feel calm and comfortable by mimicking a mothers natural nursing pheromones
ADAPTIL heated diffuser covers up to 700 square feet and must be plugged in continuously; for the best results position the diffuser where your dog spends most of their time, and avoid plugging the diffuser in under shelves and behind doors, curtains, or furniture
Starter kit includes 1 diffuser head and 1 vial; to maximize effectiveness, replace the vial once a month, and the diffuser every 6 months.
Easy to use:
- Just plug and play: screw the bottle into the diffuser unit and plug it into an electrical socket, right side up.
- Keep the diffuser plugged in continuously for constant calming comfort.
- Each diffuser refill covers an area up to 70 m2 (750 ft2)
- Refills last up to 30 days
- Avoid plugging in the diffuser under shelves, behind doors, behind curtains, behind furniture, as it will not work
Delivery Timings:
Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.
Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges: