The All For Paws Chill Out Always Cool Dog Mat has a special cooling gel inner lining that keeps the mat surface cold even in the hot summer. All your dog needs to do is lay on the cooling pad and his temperature will decrease. No refrigeration is needed. The cooling gel inside the mat is activated by movement, and is non-toxic. Sizes available: Medium which measures 50cm x 40cm and Large that measures 90cm x 60cm.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

All For Paws Chill Out Always Cool Dog Mat - Medium - Beds

All For Paws Chill Out Always Cool Dog Mat - Large - Beds

MidWest Fleece Blue Paw Print Reversible Bed

Dhs. 90.25

MidWest Fleece Blue Paw Print Reversible Bed is made with ultra-soft synthetic fur on one side and on the other an ultra plush synthetic sheepskin. This crate mat bed is made with only the best quality materials and built to last! These beds are machine washable and machine dry-able, which takes the hassle out of keeping the bed hygeinic and clean for your pet. Available in sizes 18"- 54", and are great for use in carriers, vehicles, and crates. The synthetic nature of the fabric used to line this bed means it keeps pets warm in colder weather and cool when it heats up. SIZE GUIDE: XX-Small: 18 x 11 inches (45cm x 28cm) | X-Small: 22 x 12 inches (56cm x 30cm) | Small: 24 x 17 inches (60cm x 43cm) | Medium: 30 x 20 inches (76cm x 50cm) | Large: 36 x 23 inches (91cm x 58cm) | X-Large: 42 x 27 inches (106cm x 68cm) | XX-Large: 48 x 29 inches (122cm x 73cm) | XXX-Large 54 x 34 inches (137cm x 86cm)

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

MidWest Fleece Blue Paw Print Reversible Bed - XX-Small -

GiGwi Place Soft Canvas Bed - Orange & Grey

Dhs. 145.00

GiGwi Place is a line of durable, soft and luxurious pet beds made of high quality, high durability fabrics that still offer maximum comfort for your pet. Available in a variety of colours in three sizes. The inner pillow is reversible and removable for easy cleaning. The beds also have a rubber anti-slip bottom to make it stay in position and makes it safer for your dog. Strong handles on either side for ease and convenience. Size Guide: Small - L-55cm / W-35cm / H-23cm, Medium - L-65cm / W-40cm / H-26cm, Large - L-75cm / W-50cm / H-29cm

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

GiGwi Place Soft Canvas Bed - Orange & Grey - Dog Beds

GiGwi Place Soft Canvas Bed - Red & Grey

Dhs. 145.00

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

GiGwi Place Soft Canvas Bed - Red & Grey - Dog Beds

Bags On Board 100% Biodegradable Waste Pickup Bags (140 bags)

Dhs. 59.50

Contain NO microplastics, NO toxic residues and NO EPI additives. 100% Biodegradable Dog Poop Bags will break down and decompose in just 90 days helping keep our landfills seas and the entire planet plastic free. Unlike Compostable bags, degradable dog poop bags simply have additives that over a long time will break the plastic down into microplastic which can contaminate the environment and end in the food chain. Unscented, no ink print, recycled cardboard & roll.

These bags are the highest Certified Biodegradable Compostable Dog Poop Bag By authorities in Europe (EN13432), the US (ASTM D6400) and Australia (AS4736-2006)
Proven to degrade in just 90 days – Breaks down into Water, Carbon Dioxide & Biomass. Bags completely dissolve in nature helping keep our landfills, seas and the planet plastic free
Contain NO microplastics, NO toxic residues and NO EPI additives, that can contaminate the environment
Sustainable – Cardboard core and packaging are made from recycled materials and bags are unscented with no ink print
Strong and durable each pack comes with 10 rolls with 14 pet waste bags per roll – 22.8cm x 30cm leaving plenty of room to tie

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bags On Board 100% Biodegradable Waste Pickup Bags (140 bags)

MidWest Quiet Time Deluxe Tulip Bed - Red

Dhs. 288.75

A lush plush soft sog bed that will bring your dog sweet dreams with every nap. Perfect for pets to curl up and feel safe and secure. Medium MidWest Homes Quiet Time Deluxe Tulip Bed is perfect for medium-sized pets and dogs while the small is better suited to cats and small dogs.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

MidWest Quiet Time Deluxe Tulip Bed - Red - Small - Beds

MidWest Quiet Time Deluxe Tulip Bed - Red - Medium - Beds

Bobby Spooky Basket - Black

Dhs. 147.00

Spooky eyes are the key decor element on this Bobby Spooky Basket. Harder foam border and soft cushion on the inside, make this a really lovely comfortable dog bed for your pooch. This bed is available in two very easy colors Black or Maroon, that integrate well into all habitats. Size Guide: XXS - 40 is 40x32cm, XS - 45 is 45x37cm, S - 50 is 50x42cm, M - 55 is 55x47cm, L - 60 is 60x46cm, XL - 65 is 67x50cm, XXL - 75 is 75x55cm.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Bobby Spooky Basket - Black - Beds Crates & Outdoors

GiGwi Place Soft Canvas Bed - Teal & Grey

Dhs. 95.00

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

GiGwi Place Soft Canvas Bed - Teal & Grey - Dog Beds

All For Paws Dog Crate Mat

Dhs. 88.50

Transform your dogs crate his own personal den with this comfortable and cozy crate mat. The All For Paws Dog Crate Mat is made with durable but super soft imitation lambs wool, this crate mat offers extra comfort and security for your dog inside the crate. The bolstered edges provide added padding and create a cozy place for your pooch to cuddle up. Super soft poly fill hold its shape and offers added support. This mat is machine washable. Sized to fit most standard crate sizes: X-Small (XS): L-62cm x W-44cm x H-7cm, Small (S): L-78cm x W-49cm x H-7cm, Medium (M): L-93cm x W-57cm x H-7cm, Large (L): L-109cm x W-70cm x H-7cm, X-Large (XL): L-124cm x W-76cm x H-7cm.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

All For Paws Dog Crate Mat - Beds Crates & Outdoors

Scruffs Chateau Orthopaedic Mattress - Brown

Dhs. 325.50

Scruffs Chateau Orthopaedic Mattress is part of the Scruffs MEMORY series of orthopaedic dog beds, which are ideally suited to older dogs, larger breeds or pets that require more support for their joints, back or body. The beds are filled with crumb memory foam, these dense particles mould to the dogs shape, achieving an ultimate level of support. The Scruffs Chateau Orthopaedic Mattress is covered in a luxury short-pile plush top cover with faux leather side walls. An inner water resistant liner helps protect the beds memory fill against the ingress of water and odour.

Size Information:
Large (100 x 70cm / 39" x 27.5")
X-Large (120 x 75cm / 47" x 29.5")

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Scruffs Chateau Orthopaedic Mattress - Brown - Dog Beds

Scruffs Highland Dog Bed - Blue

Dhs. 147.00

The Scruffs Highland collection has been produced predominantly using a rich chenille fabric. The vibrant colours are complemented with a distinctive tartan print, combined with faux suede piping and center patch with an embroidered Scruffs logo. Each bed has a non-slip base and is machine washable.
The box bed is made using a one-piece construction providing greater support and enhanced durability during washing.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Scruffs Highland Dog Bed - Blue - Small - Dog Beds

Scruffs Highland Dog Bed - Blue - Dog Beds

Scruffs Expedition Dog Bed - Grey

Dhs. 147.00

The Scruffs Expedition Box Beds are the ideal solution for dogs that enjoy outdoor pursuits such as beach walking and muddy forest trails. These beds are produced using a heavy-duty, 600-denier fabric, providing a robust, durable outer cover. The reverse side of the fabric is coated with a 100% water resistant backing to prevent the ingress of water. The same backing is applied to the beds non-slip base. For improved support the box beds are constructed using a one-piece design. The centre cushion of the bed forms an integral section, maximising the beds strength and durability. The beds are filled with a 100% recycled green-fibre fill with unmatched cushioning, resilience and insulation characteristics.

Size Information:
Small (50 x 40cm / 19.5" x 16")
Medium (60 x 50cm / 24" x 19.5")
Large (75 x 60cm / 29.5" x 24")
X-Large (90 x 70cm / 36" x 27.5")

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Scruffs Expedition Dog Bed - Grey - Dog Beds

Scruffs Expedition Dog Bed - Grey - Small - Dog Beds

MidWest Quiet Time Powder Blue Fashion Double Bolster Bed

Dhs. 90.25

Ensure your pet is nice and comfortable while in their crate or carrier with the MidWest Quiet Time Powder Blue Fashion Double Bolster Bed. These beds are versatile and can be used inside the crate, in the car or around the house. Made with ultra-soft synthetic sheepskin lining, this bed features a cushioned cotton base and polyester-filled bolsters on the side for extra cushioning and protection from the sides of the crate. Elastic corner straps are included to secure the bed to the crate pan. Exquisitely soft, the Double Bolster Beds are stackable to provide extra deep cushion. You will appreciate the resiliance of the material and the fact that these beds may be machine washed and dried – completely and safely many times over. SIZING GUIDE: X-Small: 14W x 2H x 20L inches (35 x 5 x 50cm) | Small: 16W x 3H x 24L inches (40 x 7.5 x 61cm) | Medium: 20W x 3H x 27L inches (50 x 7.5 x 68.5cm) | Large: 23W x 3H x 34L inches (58 x 7.5 x 86cm) | X-Large: 28W x 3H x 41L inches (71 x 7.5 x 104cm).

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

MidWest Quiet Time Powder Blue Fashion Double Bolster Bed -

GiGwi Place Soft Canvas Bed - Blue & Grey

Dhs. 145.00

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

GiGwi Place Soft Canvas Bed - Blue & Grey - Dog Beds

GiGwi Place Soft Canvas Bed - Red & Blue

Dhs. 95.00

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods