30 products
Hobby UV Eco Vital 70W
Regular price Dhs. 304.50 Save Dhs. -304.50This energy cost saving mixed light bulb UV Eco vital 70 Watt stands out due to its reduced electricity consumption when compared to conventional devices with a similar performance. Thanks to its compact size it is utilizable for smaller terrariums as well. It ideally combines the emission of light, heat and UV-A/B in just one bulb. It promotes the vitamin D3 synthesis and helps prevent metabolism diseases such as rachitis in particular. A ballast is not needed. The 70W UV-surface radiation bulb for tropical reptiles.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Clamp Lamp Protector
Regular price Dhs. 73.50 Save Dhs. -73.50Protective grid for retrofitting HOBBY Clamp Lamps in sizes 14cm or 26cm to fit the respective lamp. Protects terrarium animals against burns due to hot light sources. Easy to fit and securely held in position.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Clamp Lamp
Regular price Dhs. 147.00 Save Dhs. -147.00Safe Terrarium Lamps. The TÜV-tested Clamp Lamp is the right choice for a safe and reliable lamp holder for your terrarium. The heat-resistant ceramic socket with E27 thread is suitable for all standard incandescent lamps, radiant lamps and UV lamps. The robust aluminium lampshade is fitted inside with a highly reflective coating to get the best possible effect when lighting the terrarium. With the attached mounting clip and its 360 degree rotatable ball joint, the Clamp Lamp can be attached to one side of the terrarium in a targeted way to optimally illuminate the terrarium. The silicone-covered mounting brackets on the mounting clip guarantee a secure hold. With the help of the switch, the Clamp Lamp can be switched on and off easily. Alternatively, a timer switch such as the HOBBY Terra Timer Pro can be used for automatic control. With the Clamp Lamp Protector, available as an optional extra, the terrarium inhabitants are guaranteed the highest level of protection against burning. This light is suitable for light sources of energy class A++ to E and can only be operated with type A light sources at 60 Watts. Available in 14cm and 26cm diameter sizes.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Reptile Vital
Regular price Dhs. 336.00 Save Dhs. -336.00UV panel spotlight for basking animals, ideal for all-day use. Aids vitamin D3 synthesis. They provide a high output of light and UV-A/B in a single lamp and are particularly suitable for high terraria.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Compact 23W - Desert
Regular price Dhs. 178.50 Save Dhs. -178.508% UV-B UV-B energy-saving lamp. Promotes vitamin D3 synthesis and prevents metabolic illnesses, particularly rachitis in desert dwelling reptiles. No ballast resistor necessary. For standard E27 lamp holders.
Colour temperature: 6,500 K
Luminous flux: 540 lm
Colour rendition: 83 Ra
kWh/1.000 h: 23
Energy Efficiency Class: B
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Compact 23W - Jungle
Regular price Dhs. 163.00 Save Dhs. -163.004% UV-B energy-saving lamp that promotes vitamin D3 synthesis for jungle reptiles. Helps prevents metabolic illnesses, particularly rachitis. No ballast resistor necessary. For standard E27 lamp holders.
Colour temperature: 6,500 K
Luminous flux: 540 lm
Colour rendition: 83 Ra
kWh/1.000 h: 23
Energy Efficiency Class: B
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Thermo Spotlight Eco 28W
Regular price Dhs. 47.50 Save Dhs. -47.50All new Thermo spotlight ECO provides an efficient combination of heat and light integrated in a single lamp. This new halogen thermo spotlight is used to set up basking places just like nature does. The bundled light radiation cone makes the lamp ideal for thermophile reptiles and allows them to regulate their heat through selective basking. The animals vitality is boosted at the same time by increasing the ambient air temperature. In addition, the natural behaviour of the animals in your care is stimulated by the integrated UV-A component. The benefit of 30% energy saving compared to other conventional light bulbs is not only friendly to the environment but also on your purse. Quality tested with a life of around 2,000 operating hours.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Thermica Premium Heating Mat
Regular price Dhs. 178.50 Save Dhs. -178.50Heating Mat for Terrarium. Provides ideal ground warmth for snakes, lizards and tortoises. It has integrated safety cut-off function, with protective earthing and safety plug. Splash water protected, but cannot be used under water. Sizing: 10W is 15 x 25cm. 20W is 20 x 35 cm. 30W is 30 x 50 cm.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terra-Thermo Heating Cable
Regular price Dhs. 131.50 Save Dhs. -131.50Waterproof heating cable for terraria with double silicone sheath. Ideal terrarium bed heat for reptiles and amphibians. Usable as daytime heating for ground living and nocturnal heating for tree living species. VDE and CE tested. With 150 cm non-heatable cable. Including suction cups. Sizing: 15 W is 3m long. 25W is 4.5m long. 80W is 7.5m long.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terra Timer Pro
Regular price Dhs. 105.00 Save Dhs. -105.00Timer Switch with Seconds Function. Nine turn-on and turn-off times can be programmed into this timer. Shortest switching interval is 1 second. Programming for control daily, on particular days, in blocks of days, only weekdays, or only at weekends. Battery to safeguard against loss of date in the event of a power failure. Integrated child lock.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Digital Thermometer for Terraria
Regular price Dhs. 52.50 Save Dhs. -52.50Measuring range from 0 to 50 degrees celsius. Sampling interval every 5 seconds. Includes 1.5 V battery
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Analog Thermometer
Regular price Dhs. 31.50 Save Dhs. -31.50Self-adhesive analog thermometer for terraria. Indicates the precise temperature in the terrarium.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Digital Hygrometer/Thermometer
Regular price Dhs. 84.00 Save Dhs. -84.00Self-adhesive hygrometer and thermometer with an accurate digital measurement display. For terrariums measured from minus 20 to 60 degrees celcius, and humidity of 20-95%. Sampling interval: 10 seconds, accuracy: +/- 1.0 °C, +/-7 %. AG 13 or LR 44 battery type.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Moonlight
Regular price Dhs. 35.00 Save Dhs. -35.00Lamp to simulate natural moonlight.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Lighting Dimmer
Regular price Dhs. 84.00 Save Dhs. -84.00Professional dimmer for terraria that allows you to control the brightness of the bulbs being used, in order to change the temperature or intensity of your bulbs.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Heat Protector
Regular price Dhs. 99.00 Save Dhs. -99.00Protects terrarium pets against burn injuries. Recommended for ceramic infrared heat radiators (such as Elstein) up to 150 watt and heat emitting bright radiators. Can be secured in the perforated sheet-metal of the terrarium cover using the brass thread and nut of the HOBBY ceramic holder connection set. Sizing Guide: Mini - 12 x 12 x 18cm, Large - 15 x 15 x 25cm.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Elstein Radiator
Regular price Dhs. 157.50 Save Dhs. -157.50Ceramic infrared dark radiator for keeping reptiles and insects. Exceptionally long life of more than 8,000 operating hours. Permanently high radiation efficiency. Insensitive to water splashes.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Infrared Halogen Light Eco
Regular price Dhs. 52.50 Save Dhs. -52.50The new Infraredlight Eco lamp is an ideal 24 hour heat source that also reliably supplies nocturnal animals with the required heat. The soft red shade of the lamp also permits observing the animals at night without disturbing them. Compared to conventional infrared light bulbs the new infrared halogen lamp saves around 30% more energy. This is friendly to the environment as well as your purse. Tested quality with a long life of around 2,000 operating hours. Can also be used for setting up a basking site for birds or rodents.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Diamond Halogen Spotlight
Regular price Dhs. 47.50 Save Dhs. -47.50Halogen lamp with narrow coverage of 12 degrees. For concentrated thermo regulation of reptiles that require heat.
Colour temperature: 2,800 K
Luminous flux: 150 lm
Colour rendition: 95,5 Ra
kWh/1.000 h: 28
Energy Efficiency Class: D
Special lamp for terraria and aquaria. Not suitable for domestic room lighting.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Cable with Plug and Switch
Regular price Dhs. 24.50 Save Dhs. -24.50To connect heating and lighting devices. 2 meter length. Manufactured according to the DIN EN regulation.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Ceramic Socket - Ball-Joint
Regular price Dhs. 94.50 Save Dhs. -94.50Complete, ready-to-assemble set for lamps with E27 standard thread. Consisting of a ceramic socket, brass thread, strain relief and 2 metres of cable with circuit breaker. Includes ball joint with inside and outside threads, as well as fixing screws for a flexible alignment of lamp sockets.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Biotherm Eco Terra Thermostat
Regular price Dhs. 325.50 Save Dhs. -325.50Microprocessor-controlled temperature controller with temperature reduction at night, visual alarm and inverting function for heating/cooling. The temperature controller is equipped with an LED lamp to indicate the activity of connected heating or cooling devices. When switching into programming mode, the slot for external devices is deactivated for safety reasons. To protect the electronic components, a delay of 60 seconds is set between two switching states before the slot becomes active again. Break or a short-circuit are indicated as faults. The temperature sensor is equipped with a USB connector for replacement in the event of a defect.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Compact Top Flourescent Terrarium Canopy
Regular price Dhs. 110.00 Save Dhs. -110.00The Exo Terra Compact Top Canopy is a compact fluorescent terrarium canopy designed for use with the Exo Terra Glass Terrarium. This easy-to-install canopy accommodates compact fluorescent bulbs or low wattage incandescent bulbs. Two sizes are available:
- Mini measures 30 x 9 x 15 cm and has a single socket for use with one bulb
- Large meaures 60 x 9 x 20 cm and is suitable for three lights
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Exo Terra Reptile UVB200 Lamp
Regular price Dhs. 130.00 Save Dhs. -130.00The Exo Terra Reptile UVB200 emits the ideal UVB spectrum for optimal Vitamin D3 photosynthesis. The Reptile UVB200 Bulb is especially designed to simulate conditions for reptiles with very high UV requirements, like diurnal reptiles from desert environments. These areas receive direct unfiltered sunlight with high levels of UVB. The significantly high Vitamin D3 yield index results in increased vitamin D3 photosynthesis to aid calcium absorption and prevent metabolic diseases. The extended UVB penetration makes this bulb the ideal choice for taller terrariums or terrariums with denser screens. Available in 13W and 25W.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Exo Terra Glow Light
Regular price Dhs. 115.00 Save Dhs. -115.00The Exo Terra Glow Light gives you the versatility of placing heat and/or light sources on your terrarium where needed. The device is sturdily constructed, with a metal reflector, heat resistant ceramic socket, and a spring-loaded swivel clamp. It can be easily turned off and on by the switch, mounted on the extra long power cord. The inside of the reflector is coated with a highly reflective luminous coating that continues to glow long after the lamp is turned off. This allows diurnal reptiles and amphibians to retreat in their night burrow or hiding without stress. A moon-like glow enables nocturnal reptiles and amphibians to see properly without disturbing their night cycle. It is also ideal to monitor your animals during night time, without switching on the lights which can cause stress and disorientation. This multi-purpose fixture fits a variety of screw-based bulbs; Daytime Heat Lamp, Intense Basking Spot, Daylight Basking Spot, Halogen Basking Spot, Repti Glo Compact 2.0, 5.0 & 10.0, Infrared Basking Spot, Solar Glo 125W, etc. The coating reflects the otherwise wasted light rays and stores the light energy during daytime and slowly releases it at night, which makes this fixture more energy efficient then conventional fixtures. No need to add an additional night bulb, unless used as a heating source. Available in Small (14cm) and Large (25cm) options.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Repti Glo 10.0 Compact Desert Terrarium Lamp
Regular price Dhs. 105.00 Save Dhs. -105.00The advantage of the Exo Terra Repti Glo Compact Fluorescent bulb is its size and the fact that it is self-ballasted. A regular screw fitting is sufficient to operate these bulbs. The spiral shape of the bulb enables vertical or horizontal mounting without compromising performance. The Exo Terra Repti Glo 10.0 has a very high UVB output similar to that associated with desert environments. Desert locations receive more direct sunlight than any other because of fewer clouds, less air humidity and no plants or trees to provide shade. Therefore desert reptiles are more exposed to UV radiation than any other type of reptile. This bulb can also be used on screened terrariums or terrariums with dense screen covers to ensure UVB penetration. Dense screens can filter out up to 50% of the UVB rays. Available in two variants: 13W and 26W.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Light Dome Bracket
Regular price Dhs. 60.00 Save Dhs. -60.00The Exo Terra Light Dome Bracket is designed to suspend the Exo Terra Light Dome or other types domes or wire fixtures above any Exo Terra Natural Terrarium or other glass terrarium securely. The Exo Terra Light Dome Bracket easily adjusts to fit most types of fixtures or can be used to regulate heat or light according to required terrarium conditions by moving the rubber washers. Since the bulbs do not need to be moved after installation, together with increased ventilation, the light bulbs (basking lamps, Solar Glo, etc.) life span is drastically improved.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Exo Terra Heat Wave Rock
Regular price Dhs. 120.00 Save Dhs. -120.00The Heat Wave Rock simulates a stone heated by the sun (in nature, even after sunset, stones maintain some heat for several hours). Various reptiles, including nocturnal, use this form of conductive heat for thermoregulation which is important for metabolism and digestion. The Heat Wave Rock automatically shuts off when a certain surface temperature is reached to prevent burns or overheating. The fully-encased electronically controlled heating element covers the stone, prevent hot spots. The special thermal conductive resin is waterproof, non-toxic, easy to clean and ensures an even heat distribution. Natural looking Heat Wave Rocks are available in three sizes and are easy to integrate in any terrarium set-up; humid or dry.
Size Guide:
Small - 5W - 15.5 x 10 cm - 6 x 4 inches
Medium - 10W - 15.5 x 15.5 cm - 6 x 6 inches
Large - 15W - 31 x 18 cm - 12 x 7 inches
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Repti Glo 5.0 Compact Tropical Terrarium Lamp
Regular price Dhs. 100.00 Save Dhs. -100.00Repti Glo 5.0 Compact Tropical Terrarium Lamp is ideal for all tropical and sub-tropical reptiles. The Exo Terra Repti Glo 5.0 has a moderate to high UVB output, similar to that of shady environments such as rain forests and other tropical locations. Reptiles living in these habitats receive less UV radiation because of the many climatological conditions (fairly high humidity, changes in weather, etc) that prevent direct sunlight from reaching them or their basking sites. Provides necessary UVB rays for optimal calcium metabolism and stimulates appetite, activity and reproductive behaviour through UVA radiation. Comes in two different options: 13 Watt or 26 Watt.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Exo Terra Light Dome UV Reflector Lamp
Regular price Dhs. 130.00 Save Dhs. -130.00This compact size Exo Terra Light Dome UV Reflector Lamp has an extra deep, reflecting dome with a ceramic socket. Perfect for use with Exo Terra Terrariums, its small size fits neatly on the top screen cover. The highly polished aluminum reflector increases light, UVB and UVA output by up to 100%! The ceramic socket can accommodate either compact fluorescent bulbs or incandescent bulbs. Combine multiple fixtures with specific light bulbs to create the ideal lighting system. Available in two sizes: 14cm or 5.5inches is ideal for use with all types of Exo Terra incandescent (max. 75W) and compact fluorescent bulbs (max. 26W). The 18cm or 7inches is ideal for use with all types of Exo Terra incandescent (max. 150W) and compact fluorescent bulbs (max. 26W).
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai, Sharjah & Ajman: "Next Day" Delivery applies for orders placed before 6pm from Friday to Wednesday. Orders placed after 6pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
“Free Delivery” is applicable for orders over AED105 across the United Arab Emirates that are being delivered to your home or office, subject to availability of the item(s) you have ordered.
For orders valued below AED105, delivery charges apply to Dubai, Sharjah and Ajman delivery fees are AED35, for all other Emirates delivery charges are AED50.
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.