Name: Taste of the Wild Pacific Stream Canine Recipe
Brand: Taste Of The Wild
Price: 115.0 AED
Availability: InStock

Taste of the Wild Pacific Stream Canine Recipe

Dhs. 115.00

Taste of the Wild Pacific Stream Canine Recipe with Smoked Salmon. This egg-free recipe gets all its animal protein from fish, meaning that it’s rich in the omega fatty acids that help keep skin healthy and fur smooth and shiny, and may be a good option for dogs with food sensitivities. The sustainably sourced, smoked salmon taste will satisfy any dog’s inner-wolf while meticulously selected ingredients provide the ideal nutrient levels for the overall health and vitality of adult dogs.

Species-Specific Probiotics - Healthy digestive and immune systems are vital to the overall health of your pet. Taste of the Wilds proprietary K9 Strain Probiotics are developed specifically for dogs and added after the cooking process to ensure viability. Each pound of Taste of the Wild provides 80 million live, active cultures that help support healthy digestive and immune systems.
Ideal For Adult Dogs - This recipe is specifically designed to provide complete nutrition and help maintain the sleek condition of good health for your adult dog.
Dried Chicory Root - This source of prebiotic fiber provides fuel for the beneficial probiotic bacteria in the digestive system.
Antioxidants - Vegetables, legumes and fruits, including sweet potatoes, peas, tomatoes, blueberries and raspberries, provide nutrients that help support your dog’s overall well-being, while guaranteed levels of zinc, selenium and vitamin E support the immune system.

Ingredients: Salmon, ocean fish meal, sweet potatoes, potatoes, peas, canola oil, lentils, salmon meal, smoked salmon, potato fiber, natural flavor, salt, choline chloride, taurine, dried chicory root, tomatoes, blueberries, raspberries, yucca schidigera extract, dried Lactobacillus plantarum fermentation product, dried Bacillus subtilis fermentation product, dried Lactobacillus acidophilus fermentation product, dried Enterococcus faecium fermentation product, dried Bifidobacterium animalis fermentation product, vitamin E supplement, iron proteinate, zinc proteinate, copper proteinate, ferrous sulfate, zinc sulfate, copper sulfate, potassium iodide, thiamine mononitrate (vitamin B1), manganese proteinate, manganous oxide, ascorbic acid, vitamin A supplement, biotin, niacin, calcium pantothenate, manganese sulfate, sodium selenite, pyridoxine hydrochloride (vitamin B6), vitamin B12 supplement, riboflavin (vitamin B2), vitamin D supplement, folic acid. Contains a source of live (viable), naturally occurring microorganisms.

Taste of the Wild Pacific Stream Canine Recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for maintenance.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Taste of the Wild Pacific Stream Canine Recipe - 2.27kg -

Taste Of The Wild Pacific Stream Puppy Recipe

Dhs. 115.00

Taste of the Wild Pacific Stream Puppy Recipe with Smoked Salmon. This egg-free recipe gets all its animal protein from fish, meaning that it’s rich in the omega fatty acids that help keep skin healthy and fur smooth and shiny. Unique flavors from smoked salmon, vegetables, legumes and fruits in a small kibble size make it easy for puppies to enjoy the nutrients they need for overall vitality. Because of the guaranteed levels of DHA (an omega-3 fatty acid, provided by salmon oil) that helps support brain and vision development in puppies - and perfectly balanced nutrition, this formula is great for pregnant or nursing mothers and other adult dogs as well.

Ingredients: Salmon, ocean fish meal, sweet potatoes, peas, potatoes, canola oil, pea protein, tomato pomace, smoked salmon, salmon meal, natural flavor, salmon oil (a source of DHA), salt, choline chloride, taurine, dried chicory root, yucca schidigera extract, tomatoes, blueberries, raspberries, dried Lactobacillus plantarum fermentation product, dried Bacillus subtilis fermentation product, dried Lactobacillus acidophilus fermentation product, dried Enterococcus faecium fermentation product, dried Bifidobacterium animalis fermentation product, vitamin E supplement, iron proteinate, zinc proteinate, copper proteinate, ferrous sulfate, zinc sulfate, copper sulfate, potassium iodide, thiamine mononitrate (vitamin B1), manganese proteinate, manganous oxide, ascorbic acid, vitamin A supplement, biotin, niacin, calcium pantothenate, manganese sulfate, sodium selenite, pyridoxine hydrochloride (vitamin B6), vitamin B12 supplement, riboflavin (vitamin B2), vitamin D supplement, folic acid. Contains a source of live (viable), naturally occurring microorganisms.

Taste of the Wild Pacific Stream Puppy Recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages including growth of large size dogs (70 lbs. or more as an adult).

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Taste Of The Wild Pacific Stream Puppy Recipe - 2.27kg - Dog

Taste Of The Wild Pine Forest Canine Recipe

Dhs. 115.00

Taste of the Wild Pine Forest Canine Recipe with pasture-raised venison and legumes. Venison is a highly digestible protein, providing your dog with lots of energy and that wild game flavor. Probiotics and prebiotic fiber help support healthy digestion, while the perfect balance of omega fatty acids, legumes, fruits and protein sources make this a well-rounded, nutrient-packed formula your dog will thrive on.

Species-Specific Probiotics - Healthy digestive and immune systems are vital to the overall health of your pet. Taste of the Wilds proprietary K9 Strain Probiotics are developed specifically for dogs and added after the cooking process to ensure viability. Each pound of Taste of the Wild provides 80 million live, active cultures that help support healthy digestive and immune systems.
Legumes - These nutrient-dense ingredients, including garbanzo beans, peas, lentils and fava beans, are excellent sources of protein, fiber and carbohydrates.
DHA - This omega-3 fatty acid, provided by salmon oil, helps support brain and vision development in puppies, which makes it an important addition to this all life stages formula.
Dried Chicory Root - This source of prebiotic fiber provides fuel for the beneficial probiotic bacteria in the digestive system.
Antioxidants – Legumes and fruits, including peas, lentils, tomatoes, blueberries and raspberries, provide nutrients that help support your dog’s overall well-being, while guaranteed levels of zinc, selenium and vitamin E support the immune system.

Ingredients: Venison, lamb meal, garbanzo beans, peas, lentils, pea protein, pea flour, egg product, canola oil, fava beans, tomato pomace, natural flavor, ocean fish meal, salmon oil (a source of DHA), salt, DL-methionine, choline chloride, taurine, dried chicory root, tomatoes, blueberries, raspberries, yucca schidigera extract, dried Lactobacillus plantarum fermentation product, dried Bacillus subtilis fermentation product, dried Lactobacillus acidophilus fermentation product, dried Enterococcus faecium fermentation product, dried Bifidobacterium animalis fermentation product, vitamin E supplement, iron proteinate, zinc proteinate, copper proteinate, ferrous sulfate, zinc sulfate, copper sulfate, potassium iodide, thiamine mononitrate (vitamin B1), manganese proteinate, manganous oxide, ascorbic acid, vitamin A supplement, biotin, niacin, calcium pantothenate, manganese sulfate, sodium selenite, pyridoxine hydrochloride (vitamin B6), vitamin B12 supplement, riboflavin (vitamin B2), vitamin D supplement, folic acid. Contains a source of live (viable), naturally occurring microorganisms.

Taste of the Wild Pine Forest Canine Recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages including growth of large size dogs (70 lbs. or more as an adult).

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Taste Of The Wild Pine Forest Canine Recipe - 2.27kg - Dog

Taste of the Wild Sierra Mountain Canine Recipe

Dhs. 115.00

Taste of the Wild Sierra Mountain Canine Recipe with Roasted Lamb. Pasture-raised roasted lamb and egg combine with sweet potatoes and peas to give dogs the energy they need for overall vitality with a flavor they will crave. Grain-free and highly digestible, this formula may be a good choice for dogs with food allergies or intolerances.

Species-Specific Probiotics - Healthy digestive and immune systems are vital to the overall health of your pet. Taste of the Wilds proprietary K9 Strain Probiotics are developed specifically for dogs and added after the cooking process to ensure viability. Each pound of Taste of the Wild provides 80 million live, active cultures that help support healthy digestive and immune systems.
DHA - This omega-3 fatty acid, provided by salmon oil, helps support brain and vision development in puppies, which makes it an important addition to this all life stages formula.
Dried Chicory Root - This source of prebiotic fiber provides fuel for the beneficial probiotic bacteria in the digestive system.
Antioxidants - Legumes and fruits, including peas, lentils, tomatoes, blueberries and raspberries, provide nutrients that help support your dog’s overall well-being, while guaranteed levels of zinc, selenium and vitamin E support the immune system.

Ingredients:
Lamb, lamb meal, sweet potatoes, egg product, lentils, peas, pea flour, canola oil, potatoes, dried yeast, roasted lamb, tomato pomace, natural flavor, salmon oil (a source of DHA), salt, DL-methionine, choline chloride, taurine, dried chicory root, tomatoes, blueberries, raspberries, yucca schidigera extract, dried Lactobacillus plantarum fermentation product, dried Bacillus subtilis fermentation product, dried Lactobacillus acidophilus fermentation product, dried Enterococcus faecium fermentation product, dried Bifidobacterium animalis fermentation product, vitamin E supplement, iron proteinate, zinc proteinate, copper proteinate, ferrous sulfate, zinc sulfate, copper sulfate, potassium iodide, thiamine mononitrate (vitamin B1), manganese proteinate, manganous oxide, ascorbic acid, vitamin A supplement, biotin, niacin, calcium pantothenate, manganese sulfate, sodium selenite, pyridoxine hydrochloride (vitamin B6), vitamin B12 supplement, riboflavin (vitamin B2), vitamin D supplement, folic acid. Contains a source of live (viable), naturally occurring microorganisms.

Taste of the Wild Sierra Mountain Canine Recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages including growth of large size dogs (70 lbs. or more as an adult).

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Taste of the Wild Sierra Mountain Canine Recipe - 2.27kg -

Taste Of The Wild Southwest Canyon Canine Recipe

Dhs. 405.00

Taste of the Wild Southwest Canyon Canine Recipe with Wild Boar. A truly unique protein blend of beef, lamb protein, eggs and wild boar provides complete protein nutrition with a rich, meaty flavor, offering a truly unique taste. Wild boar makes this recipe perfect for dogs who crave something different. In addition, nutrient-rich legumes and fruits like peas, garbanzo beans, blueberries and raspberries provide antioxidants for overall health and vitality.

Species-Specific Probiotics - Healthy digestive and immune systems are vital to the overall health of your pet. Taste of the Wilds proprietary K9 Strain Probiotics are developed specifically for dogs and added after the cooking process to ensure viability. Each pound of Taste of the Wild provides 80 million live, active cultures that help support healthy digestive and immune systems.
Garbanzo Beans - Rich in protein, minerals and fiber, garbanzo beans add a host of nutrients to this grain-free formula.
DHA - This omega-3 fatty acid, provided by salmon oil, helps support brain and vision development in puppies, which makes it an important addition to this all life stages formula.
Dried Chicory Root - This source of prebiotic fiber provides fuel for the beneficial probiotic bacteria in the digestive system.
Antioxidants - Legumes and fruits, including peas, lentils, tomatoes, blueberries and raspberries, provide nutrients that help support your dog’s overall well-being, while guaranteed levels of zinc, selenium and vitamin E support the immune system.

Ingredients:
Beef, peas, garbanzo beans, lamb meal, canola oil, egg product, wild boar, ocean fish meal, pea flour, dried yeast, tomato pomace, flaxseed, natural flavor, salmon oil (a source of DHA), salt, choline chloride, taurine, dried chicory root, tomatoes, blueberries, raspberries, yucca schidigera extract, dried Lactobacillus plantarum fermentation product, dried Bacillus subtilis fermentation product, dried Lactobacillus acidophilus fermentation product, dried Enterococcus faecium fermentation product, dried Bifidobacterium animalis fermentation product, vitamin E supplement, iron proteinate, zinc proteinate, copper proteinate, ferrous sulfate, zinc sulfate, copper sulfate, potassium iodide, thiamine mononitrate (vitamin B1), manganese proteinate, manganous oxide, ascorbic acid, vitamin A supplement, biotin, niacin, calcium pantothenate, manganese sulfate, sodium selenite, pyridoxine hydrochloride (vitamin B6), vitamin B12 supplement, riboflavin (vitamin B2), vitamin D supplement, folic acid. Contains a source of live (viable), naturally occurring microorganisms.

Taste of the Wild Southwest Canyon Canine Recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages including growth of large size dogs (70 lbs. or more as an adult).

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Taste Of The Wild Southwest Canyon Canine Recipe (12.7kg) -

Taste of the Wild Wetlands Canine Recipe

Dhs. 115.00

Taste of the Wild Wetlands Canine Recipe with Roasted Fowl. With 32% protein, this formula is packed with highly digestible energy from roasted duck, roasted quail and smoked turkey, along with nutrient-packed vegetables, legumes and fruits. This unique combination of fowl gives dogs the taste of wild game they can’t resist with the balanced nutrition nature intended.

Species-Specific Probiotics - Healthy digestive and immune systems are vital to the overall health of your pet. Taste of the Wilds proprietary K9 Strain Probiotics are developed specifically for dogs and added after the cooking process to ensure viability. Each pound of Taste of the Wild provides 80 million live, active cultures that help support healthy digestive and immune systems.
Ideal For Adult Dogs - This recipe is specifically designed to provide complete nutrition and help maintain the sleek condition of good health for your adult dog.
Dried Chicory Root - This source of prebiotic fiber provides fuel for the beneficial probiotic bacteria in the digestive system.
Antioxidants - Legumes and fruits, including peas, lentils, tomatoes, blueberries and raspberries, provide nutrients that help support your dog’s overall well-being, while guaranteed levels of zinc, selenium and vitamin E support the immune system.

Ingredients: Duck, duck meal, chicken meal, sweet potatoes, peas, potatoes, chicken fat (preserved with mixed tocopherols), egg product, natural flavor, ocean fish meal, potato protein, roasted quail, roasted duck, smoked turkey, tomato pomace, salt, choline chloride, taurine, dried chicory root, tomatoes, blueberries, raspberries, yucca schidigera extract, dried Lactobacillus plantarum fermentation product, dried Bacillus subtilis fermentation product, dried Lactobacillus acidophilus fermentation product, dried Enterococcus faecium fermentation product, dried Bifidobacterium animalis fermentation product, vitamin E supplement, iron proteinate, zinc proteinate, copper proteinate, ferrous sulfate, zinc sulfate, copper sulfate, potassium iodide, thiamine mononitrate (vitamin B1), manganese proteinate, manganous oxide, ascorbic acid, vitamin A supplement, biotin, niacin, calcium pantothenate, manganese sulfate, sodium selenite, pyridoxine hydrochloride (vitamin B6), vitamin B12 supplement, riboflavin (vitamin B2), vitamin D supplement, folic acid. Contains a source of live (viable), naturally occurring microorganisms.

Taste of the Wild Wetlands Canine Recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for maintenance.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Taste of the Wild Wetlands Canine Recipe - 2.27kg - Dog Food

The Innocent Hound Air-Dried Food - Gourmet Chicken Hotpot

Dhs. 210.00

The Innocent Hound Air-Dried Food - Gourmet Chicken Hotpot with Carrot & Thyme is a single protein complete food for dogs and puppies aged 8 weeks +.

Using only the highest quality minced chicken, which is a highly digestible, delicious source of protein with added vegetables and herbs for their flavour and nutrients. This chicken hotpot food also contains chicory root, a good source of prebiotics that help maintain a healthy digestion.

The Innocent Hound have created a unique type of food that has not been cooked or exposed to high temperatures, nor is it highly processed. The quality raw ingredients are simply mixed together then gently dried for up to 5 days resulting in a semi-moist, great tasting, healthy and nutritious feast.

Composition: Chicken (70%), dried sweet potato (12.5%), rapeseed glycerine, dried potato, minerals, dried carrot (1%), dried thyme (1%), dried chicory root, fibre, beet pulp

Analytical Constituents: Crude Protein 19.5%, Crude Fat 9%, Crude Fibre 2.5%, Crude Ash 7.5%, Moisture 28%, Calories 271kcal/100g

Nutritional Additives: Additives (per kg): Vitamins: Vitamin A 19,512IU, Vitamin D3 976IU, Vitamin E 163mg, Taurine 1,057mg; Trace Elements: Zinc (as Zinc Sulphate Monohydrate) 73mg, Iron (as Iron (II) Sulphate Monohydrate) 57mg, Manganese (as Manganese Sulphate Monohydrate) 10.5mg, Copper (as Copper (II) Sulphate Pentahydrate) 7mg, Iodine (as Calcium Iodate Anhydrous) 1.6mg, Selenium (as Sodium Selenite) 0.08mg; Amino Acids: DL-Methionine 1,951mg

The dry raw food can be stored at room temperature, and once opened the food will stay fresh for up to 8 weeks.

The complete food packaging is 100% recyclable. The cardboard box contains two resealable pouches to keep the food fresh.

The Innocent Hound's air-dried food is freshly prepared, raw British meat, combined with healthy fruit and vegetables - we simply remove the moisture using gentle air-flow. Our food is not cooked, or exposed to high temperatures, so the natural nutrients and vitamins are maintained. The result is a semi-moist, great tasting feast, that offers the health benefits of feeding a raw diet, with the convenience of a kibble.

This food can be stored at room temperature and served straight from the pack. There is no requirement to add water, refrigerate or freeze it.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

The Innocent Hound Air-Dried Food - Gourmet Chicken Hotpot

Tribal Fresh Pressed Complete Senior Light Dog Food Chicken

Dhs. 118.50

A reduced calorie, grain free & natural, cold pressed complete dog food with fresh chicken, green lipped mussel and extra joint care, specially developed for senior or overweight dogs.

Tribal Fresh Pressed Complete Fresh Chicken Senior/Light Dry Dog Food is a reduced-calorie, grain-free, and natural cold-pressed dog food designed specifically for senior or overweight dogs. Featuring fresh chicken and green-lipped mussel, this formula provides extra joint care to support your dog's mobility and overall health.

Product Features:

Reduced-Calorie Formula: Helps maintain a healthy weight for senior or overweight dogs.
Grain-Free & Natural: Suitable for dogs with grain sensitivities.
Cold-Pressed: Retains nutritional value and flavour without intense heat.
Fresh Ingredients: High-quality fresh chicken for optimal protein and taste.
Hypoallergenic: Gentle on the stomach and promotes easy digestion.
Extra Joint Care: Includes glucosamine, chondroitin, and green-lipped mussel for joint support.
No Bloating: Breaks down gently, releasing nutrients slowly for maximum absorption.

This range of cold pressed dog food uses fresh meat and fish, is grain free, plus is packed with loads of joint care. Suitable for feeding alongside raw, Fresh Pressed is hypoallergenic and suitable for dogs with allergies, digestive issues and fussy dogs.

All Tribal range is made using responsibly raised meats and sustainably sourced fish, thoughtfully packaged in 100% recyclable bags. It’s a dog’s world and we’re working to keep it that way!

Ingredients:
Fresh chicken (36%), Sweet potato (35%), hydrolysed fish protein (7.3%), Beet pulp, Carrot, Whole egg (4.4%), Brewer's yeast, Minerals, Inulin (source of prebiotic FOS), Herbal blend (0.25%; Parsley, Rosemary, Nettle, Chamomile, Sage, Thyme, Coriander leaves, Dandelion leaves, Liquorice), Glucosamine (2000mg/kg), Chondroitin sulphate (1250mg/kg), Green lipped mussel (750mg/kg).

Analytical Constituents/Analysis:
Crude protein 19.4%, Crude fat 10.5%, Crude fibre 3.3%, Crude ash 6.6%, Vitamin A 8385 IU/kg, Vitamin C 5,8mg/kg, Vitamin B6 3,7mg/kg, Omega-3 2 g/kg, Omega-6 15.85 g/kg, Calcium 0.85%, Phosphorus 0.50%, M.E. kCal 362.2 kCal/100g.

Nutritional Additives:
Vitamins & trace elements: Vitamin D3 1500 IU/kg, Ferrous sulphate monohydrate 75 mg/kg, Manganous oxide 28 mg/kg, Cupric sulphate pentahydrate 13 mg/kg, Zinc sulphate monohydrate 133 mg/kg, Calcium iodate anhydrous 1.3mg/kg, Sodium selenite 0.2mg/kg. Antioxidants: Tocopherol-rich extract of natural origin.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.