24 products
Hobby Thermo Spotlight Eco
Regular price Dhs. 54.00 Save Dhs. -54.00All new Thermo spotlight ECO provides an efficient combination of heat and light integrated in a single lamp. This new halogen thermo spotlight is used to set up basking places just like nature does. The bundled light radiation cone makes the lamp ideal for thermophile reptiles and allows them to regulate their heat through selective basking. The animals vitality is boosted at the same time by increasing the ambient air temperature. In addition, the natural behaviour of the animals in your care is stimulated by the integrated UV-A component. The benefit of 30% energy saving compared to other conventional light bulbs is not only friendly to the environment but also on your purse. Quality tested with a life of around 2,000 operating hours.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Digital Hygrometer/Thermometer
Regular price Dhs. 93.00 Save Dhs. -93.00Self-adhesive hygrometer and thermometer with an accurate digital measurement display. For terrariums measured from minus 20 to 60 degrees celcius, and humidity of 20-95%. Sampling interval: 10 seconds, accuracy: +/- 1.0 °C, +/-7 %. AG 13 or LR 44 battery type.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Red Bark
Regular price Dhs. 41.00 Save Dhs. -41.00A particularly absorbent substrate made of Douglas fir bark. Best suited for damp and semi-damp terraria. Moisture storage capacity controls the humidity in the terrarium as needed. Ideal for larger reptiles and rainforest dwellers. For example for Iguana sp., Testudo sp., Physignathus sp. and Dendrobates sp. Size: 4L.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Elstein Radiator
Regular price Dhs. 181.50 Save Dhs. -181.50Ceramic infrared dark radiator for keeping reptiles and insects. Exceptionally long life of more than 8,000 operating hours. Permanently high radiation efficiency. Insensitive to water splashes.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Natural Moss
Regular price Dhs. 46.00 Save Dhs. -46.00Natural Moss is 100 % natural moss for the terrarium in the form of a compact tile. This Natural Moss tile swells up by adding approximately 1.5 liters of tepid water which actually produces approx. 4.5 liters of ready to use moss from such a small size. It is ideally suitable for raising the humidity in the terrarium and keeping it stable over a longer period. Especially those terrarium inhabitants with high humidity requirements appreciate its qualities. Natural Moss has enormously versatile uses whether required to facilitate moulting for snakes and lizards, as padding in the so-called wet box or as a substrate for the deposit of eggs as well as for decoration. Plants also appreciate Natural Moss as it offers a perfect nutrient-rich basis.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Cork Bark
Regular price Dhs. 41.00 Save Dhs. -41.00For forest and savannah inhabiting reptiles, particularly smaller types of snakes and tortoises. Obtained from the sub-bark of cork oaks. Re-usable after cleaning with hot water. Size: 4 litres.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Expanding Humus Bricks
Regular price Dhs. 23.00 Save Dhs. -23.00Expanding humus is a pressed, dry substrate block which by adding water turns into wonderful humus. Can be used for spider terraria and also as humus for plants. For example for Brachypelma sp., Avicularia sp. and Ambystoma sp. 100% natural, water storing terrarium humus made of coconut fibres. Odours and toxic substances that result from animal excretion can be absorbed by the addition of carbon particles. 2x 4 litre expanding bricks.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Infrared Halogen Light Eco
Regular price Dhs. 61.01 Save Dhs. -61.01The new Infraredlight Eco lamp is an ideal 24 hour heat source that also reliably supplies nocturnal animals with the required heat. The soft red shade of the lamp also permits observing the animals at night without disturbing them. Compared to conventional infrared light bulbs the new infrared halogen lamp saves around 30% more energy. This is friendly to the environment as well as your purse. Tested quality with a long life of around 2,000 operating hours. Can also be used for setting up a basking site for birds or rodents.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Eco Vital 70W
Regular price Dhs. 346.00 Save Dhs. -346.00This energy cost saving mixed light bulb UV Eco vital 70 Watt stands out due to its reduced electricity consumption when compared to conventional devices with a similar performance. Thanks to its compact size it is utilizable for smaller terrariums as well. It ideally combines the emission of light, heat and UV-A/B in just one bulb. It promotes the vitamin D3 synthesis and helps prevent metabolism diseases such as rachitis in particular. A ballast is not needed. The 70W UV-surface radiation bulb for tropical reptiles.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Heat Protector
Regular price Dhs. 110.00 Save Dhs. -110.00Protects terrarium pets against burn injuries. Recommended for ceramic infrared heat radiators (such as Elstein) up to 150 watt and heat emitting bright radiators. Can be secured in the perforated sheet-metal of the terrarium cover using the brass thread and nut of the HOBBY ceramic holder connection set. Sizing Guide: Mini - 12 x 12 x 18cm, Large - 15 x 15 x 25cm.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Diamond Halogen Spotlight
Regular price Dhs. 50.51 Save Dhs. -50.51Halogen lamp with narrow coverage of 12 degrees. For concentrated thermo regulation of reptiles that require heat.
Colour temperature: 2,800 K
Luminous flux: 150 lm
Colour rendition: 95,5 Ra
kWh/1.000 h: 28
Energy Efficiency Class: D
Special lamp for terraria and aquaria. Not suitable for domestic room lighting.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Calcium Substrate
Regular price Dhs. 79.00 Save Dhs. -79.00Ideal substrate for keeping lizards, snakes and tortoises. If eaten by the pets, it is not only non-harmful but actually promotes bone growth. The calcium is of 100% organic origin. Organic substrate. Source of natural calcium. Bag Size: 2.5kg, substrate size - 2-3mm in diameter.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Vermiculit - 0-4mm
Regular price Dhs. 35.50 Save Dhs. -35.50Fine grain substrate for the incubation of reptile eggs. Increases water potential closer to the eggs. Recommended for soft and small eggs. Bag Size: 4 Litres.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Reptile Vital
Regular price Dhs. 372.00 Save Dhs. -372.00UV panel spotlight for basking animals, ideal for all-day use. Aids vitamin D3 synthesis. They provide a high output of light and UV-A/B in a single lamp and are particularly suitable for high terraria.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Analog Thermometer
Regular price Dhs. 34.50 Save Dhs. -34.50Self-adhesive analog thermometer for terraria. Indicates the precise temperature in the terrarium.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Terra Substrate
Regular price Dhs. 27.50 Save Dhs. -27.50A ready-mixed terrarium soil for semi-damp to damp terraria. Absorbent and moisture-retaining substrate which slightly compresses over time. For all forest to rainforest dwellers. Popular with digging species. For examplefor Anolis sp., Takydromus sp., Mantella sp. and Pandinus sp.
Size: 4L
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Compact 23W - Desert
Regular price Dhs. 192.00 Save Dhs. -192.008% UV-B UV-B energy-saving lamp. Promotes vitamin D3 synthesis and prevents metabolic illnesses, particularly rachitis in desert dwelling reptiles. No ballast resistor necessary. For standard E27 lamp holders.
Colour temperature: 6,500 K
Luminous flux: 540 lm
Colour rendition: 83 Ra
kWh/1.000 h: 23
Energy Efficiency Class: B
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby UV Compact 23W - Jungle
Regular price Dhs. 174.50 Save Dhs. -174.504% UV-B energy-saving lamp that promotes vitamin D3 synthesis for jungle reptiles. Helps prevents metabolic illnesses, particularly rachitis. No ballast resistor necessary. For standard E27 lamp holders.
Colour temperature: 6,500 K
Luminous flux: 540 lm
Colour rendition: 83 Ra
kWh/1.000 h: 23
Energy Efficiency Class: B
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terra-Thermo Heating Cable
Regular price Dhs. 151.00 Save Dhs. -151.00Waterproof heating cable for terraria with double silicone sheath. Ideal terrarium bed heat for reptiles and amphibians. Usable as daytime heating for ground living and nocturnal heating for tree living species. VDE and CE tested. With 150 cm non-heatable cable. Including suction cups. Sizing: 15 W is 3m long. 25W is 4.5m long. 80W is 7.5m long.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terra Timer Pro
Regular price Dhs. 120.00 Save Dhs. -120.00Timer Switch with Seconds Function. Nine turn-on and turn-off times can be programmed into this timer. Shortest switching interval is 1 second. Programming for control daily, on particular days, in blocks of days, only weekdays, or only at weekends. Battery to safeguard against loss of date in the event of a power failure. Integrated child lock.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Cable with Plug and Switch
Regular price Dhs. 32.50 Save Dhs. -32.50To connect heating and lighting devices. 2 meter length. Manufactured according to the DIN EN regulation.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Biotherm Eco Terra Thermostat
Regular price Dhs. 331.00 Save Dhs. -331.00Microprocessor-controlled temperature controller with temperature reduction at night, visual alarm and inverting function for heating/cooling. The temperature controller is equipped with an LED lamp to indicate the activity of connected heating or cooling devices. When switching into programming mode, the slot for external devices is deactivated for safety reasons. To protect the electronic components, a delay of 60 seconds is set between two switching states before the slot becomes active again. Break or a short-circuit are indicated as faults. The temperature sensor is equipped with a USB connector for replacement in the event of a defect.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Terrano Outback
Regular price Dhs. 79.00 Save Dhs. -79.00A super find (0-1mm), dust-free, non-dyeing desert sand substrate for creating a terrarium environment for desert and sand dwellers which is identical to their natural habitat. Stimulates egg laying and natural digging activity. No chemical colourants added. For example for Pogona sp., Eublepharis sp. and Hadogenes sp. Pack size: 5kg.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Hobby Vermiculit - 3-6mm
Regular price Dhs. 35.50 Save Dhs. -35.50Course grain substrate for the incubation of reptile eggs. Increases water potential closer to the eggs. Recommended for soft and small eggs. Bag Size: 4 Litres.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at leo@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to leo@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
