Our Super Tough range is made from 100% virgin nylon; guaranteed to last. Like all of our nylon chews, this TastyBone product has been tested on the most vigorous of chewers. Uniquely infused with irresistible flavours right through to the core, your dog will never get bored, as the flavour will last for the lifetime of the bone. With every bite your dog's gums and teeth become stronger and healthier, protecting against infections, tooth loss and vets fees. This bone has a lip-smackingly delicious Chicken flavour and is designed for toy, small, medium, large and giant dogs.

INGREDIENTS
100% Virgin Nylon, Synthetic Flavouring.

CLEANING INSTRUCTIONS
This TastyBone can be cleaned by using tepid water.

SAFETY DETAILS
Do not throw TastyBone for your dog to catch, the impact could damage their teeth. All breeds of dog are different, please choose a product larger than your dog’s mouth. As a dog chews the bone, small rice-sized pieces will naturally shave off, these pieces are safe for your dog to ingest and will pass through their system without causing harm. Dogs should be supervised with all TastyBone products, once the bone becomes smaller than your dog’s mouth it should be removed immediately and disposed of. It is the responsibility of the dog owner to ensure that this product is suitable for their dog, all dogs vary in size and chew strength.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Flamingo Hamster Play-Ball (Various Colours)

Dhs. 57.75

A lovely way to let your beloved pet explore the world in safety. This plastic play ball is an excellent toy for hamsters to get out and about safely and securely

Simply twist open the hatch, place him inside and replace the hatch, then let him roll to his hearts content.

Be careful not to leave your small pet unattended while in the Play Ball and keep your small pet away from stairs.

Package contains 1 play ball, colors can be requested in the order notes, by may vary from the picture.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Flamingo Hamster Play-Ball (Various Colours)

Tiny Farm Friends - Hazel Hamster Lovelies

Dhs. 10.00

Hazel Hamster Lovelies are perfect when you want to give your hamster and other small pets a tasty treat. They can be carefully hand fed to your pets, helping you to build those special moments together. One or two can also be hidden around your pet’s enclosure to encourage natural foraging. Hazel Hamster Lovelies are also suitable for rabbits, guinea pigs, chinchillas, gerbils, mice and rats.

Feed as a tasty treat to complement your pet’s regular diet. Feed 1‐2 treats per day, depending on the size of your pet.

Composition: wheat flour, sugar, soya oil, strawberries (9% in red biscuits), apricots (9% in orange biscuits), bananas (9% in yellow biscuits).

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Tiny Farm Friends - Hazel Hamster Lovelies - Treats & Chews

TastyBone Nylon Knotted Dog Chew

Dhs. 59.00

Why knot try our deliciously tantalising and tough Knotted Bone? Like all of our nylon chews, this TastyBone product has been tested on the most vigorous of chewers. Made from 100% virgin nylon, it is guaranteed to last. Uniquely infused with irresistible flavours right through to the core, your dog will never get bored, as the flavour will last for the lifetime of the bone. With every bite your dog's gums and teeth become stronger and healthier, protecting against infections, tooth loss and vet fees. This bone has a lip-smackingly delicious Lamb Chop flavour and is designed for small to large dogs.

INGREDIENTS
100% Virgin Nylon, Synthetic Flavouring.

CLEANING INSTRUCTIONS
This TastyBone can be cleaned by using tepid water.

SAFETY DETAILS
Do not throw TastyBone for your dog to catch, the impact could damage their teeth. All breeds of dog are different, please choose a product larger than your dog’s mouth. As a dog chews the bone, small rice-sized pieces will naturally shave off, these pieces are safe for your dog to ingest and will pass through their system without causing harm. Dogs should be supervised with all TastyBone products, once the bone becomes smaller than your dog’s mouth it should be removed immediately and disposed of. It is the responsibility of the dog owner to ensure that this product is suitable for their dog, all dogs vary in size and chew strength.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Supreme Stickles - Honey & Seed

Dhs. 20.00

Your pets will go wild for these tasty, tempting treats that are bursting with a blend of delicious ingredients. They can be carefully hand fed to your pets, helping you to build those special moments together. Tiny Friends Stickles can also be hung around your pet’s enclosure to encourage foraging and gnawing. And remember to give your rabbits, guinea pigs and chinchillas lots and lots of fresh hay every day! Stickles are suitable rabbits, guinea pigs, hamsters and chinchillas. Size: 100g.

Hang the Stickle treat in your pet’s home, allow one per week depending on the size of your pet. Feed alongside your pet’s balanced daily diet. Store in a cool, dry place. Fresh water should always be available.

Made with the wholesome, tasty goodness of natural grains, honey and seeds
Hangs in pets’ enclosures to encourage activity
Promotes foraging and gnawing

Composition: Cereals, derivatives of vegetable origin, various sugars (honey 1%), seeds (white millet 3%, red millet 3%, linseeds 2%, sesame seeds 2%), oils and fats.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Supreme Stickles - Honey & Seed - Treats & Chews

Supreme Stickles - Carrot & Brocolli

Dhs. 20.00

With tasty carrot and broccoli
Made with the wholesome, tasty goodness of natural grains and veggies
Promotes foraging and gnawing

Composition: Cereals, derivatives of vegetable origin, various sugars, oils and fats, vegetables (carrot 10%, broccoli 1%)

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Supreme Stickles - Carrot & Brocolli - Treats & Chews

Supreme Stickles - Oats & Honey

Dhs. 20.00

With tasty oats and honey
Topped with tasty oaty flakes
Promotes foraging and gnawing

Composition: Cereals (oats 15%), derivatives of vegetable origin, various sugars (honey 1%), oils and fats.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Supreme Stickles - Oats & Honey - Treats & Chews

Supreme Stickles - Apple & Cranberry

Dhs. 20.00

Topped with tasty Timothy hay
Made with the wholesome, tasty goodness of natural grains and real fruit
Promotes foraging and gnawing

Composition: Wheat flour, oats, flaked oats, wheat middlings, ground timothy hay (8.5%), sugar, soya oil, dried apples (1%, equivalent to 7% apples), dried cranberries (1%, equivalent to 7% cranberries).

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Supreme Stickles - Apple & Cranberry - Treats & Chews

Supreme Stickles - Timothy Hay & Herbs

Dhs. 20.00

With tasty Timothy hay and herb
Topped with tasty dandelion
Promotes foraging and gnawing

Composition: Cereals, derivatives of vegetable origin, Timothy hay (10%), dandelion (2%), various sugars, oils and fats, herbs (thyme 1%, basil 1%)

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Supreme Stickles - Timothy Hay & Herbs - Treats & Chews

Tiny Farm Friends - Gerty Guinea Pig Scrummies

Dhs. 10.00

Gerty Guinea Pig Scrummies are perfect when you want to give your pet a tasty treat. They can be carefully hand fed to your pets, helping you to build those special moments together. One or two can also be hidden around your pet’s enclosure to encourage natural foraging. And remember to give your guinea pigs lots and lots of fresh hay every day! Gerty Guinea Pig Scrummies are also suitable for rabbits, chinchillas, hamsters, gerbils, mice and rats.

Feed as a tasty treat to complement your pet’s regular diet. Feed 1‐2 treats per day, depending on the size of your pet.

Composition: wheat flour, oatmeal, sugar, soya oil, whole wheat flour, strawberries (12% in red biscuits), apricots (12% in orange biscuits), flaiked maize, apples (12% in green biscuits), bananas (12% in yellow biscuits).

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Tiny Farm Friends - Gerty Guinea Pig Scrummies - Treats &

Living World Hay Spinner

Dhs. 49.00

This Living World Hay Wheel provides an easy and convenient way to feed hay to small pet mammals. Simply fill it with hay and watch as your pet has fun spinning or rolling it around. You can even hide treats inside the hay for extra appeal. The Hay Wheel encourages natural foraging behaviour and is an enticing way to provide essential nutrients. Small pets can access the hay on the front through the wheel, or on the sides through mini carrot-shaped openings. The Hay Wheel can be used three ways: installed on the cage, placed on a stand, or free-standing, enabling your furry friend to roll it around. In all cases, the hay remains fresh and clean. It is suitable for rabbits, guinea pigs and chinchillas. Size: 13 cm x 13 cm x 15 cm height (5.1" x 5.1" x 7"). Directions: Simply open the lid, fill it with hay, even add some treats, and close shut. WARNING: This item may not be used as a running wheel, and could be dangerous if used as one.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods