Beaphar XtraVital Chinchilla Bathing Sand ensures that the chinchillas fur stays in perfect condition. Taking a dust bath is natural behaviour for your Chinchilla, it is how they keep their lush coats clean and healthy in the wild. A regular dust bath is an absolute necessity for chinchillas. Not only does this keep their coats in good condition, but it is also relaxing and fun. Use a heavy, tip-resistant bowl or deep dish and offer the dust bath to your chinchilla at least twice a week, typically in the evening when they are more active. Usually 10 to 15 minutes is plenty of time for a chinchilla bath. You can offer the bath more frequently if your chinchilla's fur starts to look rough or feels damp or oily. In humid weather, baths should be offered more frequently. The dust bath should only be made available to the chinchilla intermittently, rather than left in the cage indefinitely. Too much bathing can dry the skin, and if the dust is left in the cage chinchillas will often use it as a litter box. If your chinchilla has dry, flaky skin or seems itchy, decrease the bathing time and frequency a bit. You can re-use the dust for several baths. Make sure to scoop out any waste when the chinchilla is done each bath. If the dust starts to look clumpy or dirty, discard and use fresh dust. Can also be used by hamsters and gerbils.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Beaphar XtraVital Chinchilla Bathing Sand - Small Pet

Beaphar Care+ Junior Rabbit Food

Dhs. 23.50

Beaphar Care+ Junior Rabbit Food is a very tasty, super-premium complete feed for young rabbits up to 10 months. Care+ has been developed in collaboration with Veterinary Surgeons, nutritionists and rabbit experts. Since every extrusion (pellet) has the same composition, selective feeding will be prevented. The extrusions are smaller than those of Care+ for adult rabbits, which makes them easier for young rabbits to eat. The result is no more left-overs and the assurance that a complete diet has been consumed. Care+ Junior Rabbit is rich in Vitamin A and E and contains a well-balanced calcium / phosphoros ratio for healthy growth. Care+ has a low fat content and contains a well-balanced Omega 6 / Omega 3 fatty acid ratio. Natural Ingredients like; Echinacea, Spirulina and Yucca schidigera have been added and the minerals in this feed are surrounded by a protein coating, which improves absorption and supply to the body. FOS & MOS are included to support the intestinal flora. The variety of different ingredients in Care+ Junior Rabbit make it a perfectly balanced feed for your rabbit.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Care+ Junior Rabbit Food - Food & Hay

Beaphar Care+ Guinea Pig Food

Dhs. 25.00

Beaphar Care+ Guinea Pig Food is an extremely palatable and well-balanced super-premium feed that has been developed in collaboration with veterinary surgeons, dieticians and leading guinea pig experts. Care+ is enriched with extra vitamin C and also contains proteins of high biological value for optimum growth. This food has low fat content and contains Omega 6 and Omega 3 fatty acids, Echinacea and Spirulina. The Vit E Cell Protection System protects your guinea pigs cells against damaging external influences. Chelated minerals improve absorption and supply to the body, resulting in a healthy mineral balance in the body. FOS and MOS are included as prebiotics. Yucca schidigera extracts help to minimize the odor of faeces and urine. The variety of different ingredients in Care+ ensure that your guinea pig is cheerful, vivacious and guarantees a long and healthy life. With Care+ you can be sure that you have the best food for your guinea pig.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Care+ Guinea Pig Food - Food & Hay

Beaphar Care+ Rabbit Food

Dhs. 69.50

Beaphar Care+ Rabbit Food is an extremely palatable and well-balanced super-premium feed that has been developed in collaboration with veterinary surgeons, dieticians and rabbit experts. Beaphar Care+ Rabbit Food contains proteins of high biological value for optimal growth. The food has low fat content and contains Omega 6 and Omega 3 fatty acids, Echinacea and Spirulina. The Vit E Cell Protection System protects your rabbits cells against damaging external influences. Chelated minerals improve absorption and supply to the body, resulting in a healthy mineral balance in the body. FOS and MOS are included as prebiotics. Yucca schidigera extracts help to minimize the odor of faeces and urine. The variety of different ingredients in Care+ ensure that your rabbit is cheerful, vivacious and guarantees a long and healthy life. With Care+ you can be sure that you have the best food for your rabbit.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Care+ Rabbit Food - 250g - Food & Hay

Beaphar XtraVital Guinea Pig Feed

Dhs. 39.00

Beaphar Xtra-Vital Guinea Pig Feed is an extremely palatable, well-balanced, premium feed. Guinea pigs have special nutritional requirements because they do not make vitamin C themselves. XtraVital Guinea Pig Feed is enriched with extra vitamin C. The varied composition of high-value ingredients ensures optimum acceptance. It has low fat content to prevent obesity. Alfalfa is added to stimulate the intestinal flora. The use of chelated minerals (minerals surrounded by a protein coating) improves absorption. XtraVital contains Echinacea, a plant extract that maintains a healthy immune system and together this feed ensures a lively and vivacious guinea pig with a beautiful coat and healthy skin.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar XtraVital Guinea Pig Feed - Food & Hay

Beaphar Deo-Home for Rodents

Dhs. 42.00

Beaphar Deo-Home for Rodents neutralizes unpleasant odours (urine, excrement, waste food, etc.) producing a hygienic effect in rodent cages. With regular use, it forms a protective layer at the bottom of the cage preventing scale caused by urine.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Deo-Home for Rodents - Cages & Hutches

Beaphar XtraVital Rabbit Feed

Dhs. 39.50

Beaphar XtraVital Rabbit Feed is an extremely palatable, well-balanced, premium feed. The feed contains all necessary vitamins together with chelated minerals (minerals surrounded by a protein coating for improved absorption) and is tailored to the nutritional requirements of rabbits. XtraVital is rich in proteins and roughage so stimulating optimal digestion. In addition the feed has a low fat content to prevent fat formation around the internal organs. With the addition of Echinacea, a plant extract that maintains a healthy immune system, this feed ensures a lively and vivacious rabbit with a beautiful coat and healthy skin.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar XtraVital Rabbit Feed - 1kg - Food & Hay

Beaphar Anti-Hairball Malt Paste

Dhs. 41.00

Two pastes combined in one tube: an Anti-Hairball paste which helps prevent the formation of hairballs and a Bio-Mos paste which promote a healthy intestinal flora. Malt stimulates the natural passing of ingested hairs and therefore helps prevent the formation of hairballs. To feed to cats, mix with some wet food or tube directly into the mouth of fussy eaters.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Anti-Hairball Malt Paste - Cat Treats

Beaphar Salmon Bits Cat Treats - 35g

Dhs. 16.00

Beaphar Salmon Bits Cat Treats are healthy, tasty treats filled with delicious, salmon-flavoured hairball paste, which will help to ensure the smooth, natural passage of ingested hair through the intestines. Adored by cats and packed in special conditioned pouches which are re-sealable to keep the treats especially fresh and tasty! A crispy outer coating filled with delicious malt paste and salmon to make a combination that cats find irresistible!

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Salmon Bits Cat Treats - 35g - Cat Treats

Beaphar Care+ Hamster Food

Dhs. 25.00

Beaphar Care+ Hamster Food is an extremely palatable and well-balanced super-premium feed that has been developed in collaboration with veterinary surgeons, dieticians and leading hamster experts. Care+ has low fat content and contains Omega 6 and Omega 3 fatty acids, Echinacea and Spirulina. The Vit E Cell Protection System protects your hamsters cells against damaging external influences. Chelated minerals improve absorption and supply to the body, resulting in a healthy mineral balance in the body. FOS and MOS are included as prebiotics. Yucca schidigera extracts help to minimize the odor of faeces and urine. The variety of different ingredients in Care+ ensure that your hamster is cheerful, vivacious and guarantees a long and healthy life. With Care+ you can be sure that you have the best food for your hamster.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Rabbit Vitamin Solution - 100ml

Dhs. 37.00

Beaphar Rabbit Vitamin Solution is a liquid vitamin to help deliver the recommended daily allowance of vitamins. Add a few drops to the drinking water or mix with food to aid optimum health. Size: 100ml.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Rabbit Vitamin Solution - 100ml - Small Pet Health

Beaphar Deep Clean For Rodent Houses - 500ml

Dhs. 45.50

A long-lasting, highly effective disinfectant for small animal houses. Its deep-cleaning action is ideal for plastic cages, timber hutches and hard surfaces. Safe for all small animal houses, requires no rinsing.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Deep Clean For Rodent Houses - 500ml - Cages &

Beaphar Eye Gel with Vitamin A

Dhs. 32.50

Beaphar Eye Gel with Vitamin A is a gel eye treatment suitable for all household mammals - dogs, cats and small pets like rabbits, guinea pigs etc. This Eye Gel contains Vitamin A, which helps vitalize and moisturize the eyes and connective tissues. It also helps relieve irritation to the eyes. Dry eyes especially from the harsh environments and excessive exposure to air conditioning can cause discomfort for your pets, which can lead to scratching and infections.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Eye Gel with Vitamin A - Healthcare & Grooming

Beaphar Vit-Bits Cat Treats

Dhs. 16.00

A treat that is crammed full of vitamins, Beaphars Vit Bits provide your cat with vitamins without them even knowing. Feed as a reward for good behaviour and be safe in the knowledge that you are providing a nutritious snack.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Vit-Bits Cat Treats - Cat Treats

Beaphar Vitamine B Complex - 50ml

Dhs. 38.00

Nutritional vitamin supplement with vitamin B for all companion animals and birds. A shortage of B vitamins in animals can lead to fur problems, nervousness and lethargy. Beaphar Vitamine B Complex ensures a healthy coat, proper-functioning of the nervous system and a healthy metabolism. How to use: Mix through food or drinking water. Size: 50ml.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Vitamine B Complex - 50ml - Health Support

Beaphar Rouletties Mix Cat Treats - 150g

Dhs. 37.00

Your cats favourite Beaphar Rouletties - all three flavours inside one packet. Beaphar Rouletties Mix Cat Treats are a tasty and fun mix of Rouletties Shrimp, Catnip and Cheese flavours in one bag. Your cat will love the mix up! Ideal as a reward, mid-meal snack treat or to put inside an treat dispenser.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Beaphar Rouletties Mix Cat Treats - 150g - Cat Treats

Beaphar Dental Bits Cat Treats - 35g

Dhs. 16.00

Beaphar Dental Bits Cat Treats are tasty treats which are specially formulated to help keep cats’ teeth clean. 85% of cats over the age of 4 have dental problems, mainly caused by a build-up of plaque and tartar on their teeth. These easy-to-administer treats may be the solution you are looking for because they are filled with chlorophyll, a natural plant extract well know for it's abilty to absorb bad smells.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods