Lindocat Natural White is a first class performance clumping cat litter made of 100% pure premium white bentonite, it has excellent clumping, absorption and odour retention properties. The white colour of the litter granules makes it easy to keep an eye on the cats health as changes in the colour of the urine can be detected immediately. Its fragrance-free formula makes Lindocat Natural White the ideal litter for cats with a particularly sensitive sense of smell. Size: 15 Liters, approx. 6.3kg.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

LindoCat Natural White Clumping Litter - Litter & Hygeine

*SALE* Mikki Single Thinning Scissors

Dhs. 77.00 Dhs. 36.00 Save Dhs. 41.00

Mikki Single Thinning Scissors are a suitable grooming tool for thinning out your pets coats. One of the blades feature thinning teeth to help thin out normal thickness coats. These scissors have extra strong, heat treated blades with micro-serrated edges to make them long lasting and precise. The finger holes are comfortable and they feature a finger rest for extra control. Important: keep out of reach of children. Use extra care when using any grooming aid with sharp edges. For dense or more thicker coats, use the Mikki Double Thinning Scissors.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Single Thinning Scissors - Grooming Tools

Vetericyn Plus Antimicrobial Ear Rinse – 3oz

Dhs. 78.75 Dhs. 35.00 Save Dhs. 43.75

Ear infections are one of the leading causes for veterinary visits. Vetericyn Plus Ear Rinse is an easy way to remove foreign materials from the ear, help alleviate irritations, and keep the ear clean. Whether it’s for routine maintenance, cleaning after an outdoor adventure or to help with itching and discharge, Vetericyn Plus® All Animal Ear Rinse will provide relief and help reduce the chances of ear issues.

Features

Helps reduce ear odors
Relieves itching and irritation in ears
Helps remove pollutants and foreign material
Helps clean discharge or buildup in the ear
Will not sting or burn
Non-irritating & promotes healthy tissue
Non-toxic, safe if licked or ingested
Safe for all animal skin types at all life stages
No alcohol, steroids or antibiotics

Uses

Preventative care
Flushing
Cleaning & care for irritated ears
Daily ear maintenance
Reducing ear odors

How to Use

Move excess hair from affected area. Clip if necessary. Adjust dropper nozzle. Saturate the affected area on or in the ear with Vetericyn Plus® Ear Rinse. If dressing is required, saturate dressing with Vetericyn Plus® at each dressing change. Repeat 3-4 times per day until wound is healed. No rinsing necessary. Faster healing is achieved when wounds are cleaned and maintained moist. Safe for use around mouth, nose, ears and eyes. Not for inner ear infections. For daily maintenance, a

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vetericyn Plus Antimicrobial Ear Rinse – 3oz

Petkin Vanilla Deodorizing Cat Litter Box Liners

Dhs. 41.00 Dhs. 20.00 Save Dhs. 21.00

Keep your litter box fresh and clean with new aromatherapy scented deodorizing litter box liners. Heavy duty scratch resistant liners are jumbo size to fit most litter boxes. Lasting scent keeps litter box fresh longer. Convenient drawstring closure makes for easy clean up - just pull, close and toss! Ideal for multiple cat households.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Petkin Vanilla Deodorizing Cat Litter Box Liners - Litter &

Melamine Feeding Bowl - Black 160ml

Dhs. 47.25 Dhs. 15.00 Save Dhs. 32.25

With its elegant and inconspicuous design, the shapely and trendy melamine bowl is understated and adapts perfectly to any environment. The high-quality and lightweight melamine housing is particularly durable and has a high scratch resistance. The removable stainless steel bowl is easy to wash off, making this a hassle-free bowl option.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods