The Mikki Pup-Pee Pads have been designed with unique colour change technology which identifies when the pad needs to be replaced, making it easier to use. It is also scented with trainer attractant to help your puppy find the pad easily. The micro channels have moisture pockets and a triple layer of Super Absorbent Polymer for maximum absorbent protection. It also helps prevent leaking to protect floors and carpets. The pad has 4 sticky corners which are non-slip and help secure it in place, leaving your home mess-free. Mikki Pup-Pee Pads are also ideal protection for the car if your dog or puppy suffers from travel sickness or is a nervous traveller. The Mikki Pup-Pee Pads can be used with puppies that are too young to be taken outdoors at approximately 8 weeks old. Pad size: 22" x 23" or 55.9cm x 58.4cm

Training Tips: Choose a designated place to house train your puppy. It should always be accessible but away from his bed and food. Place the pad on the floor with the plastic side down and the tissue side up, using the adhesive strips to secure the pad to the floor. After meals, playtimes, and before or after sleeping, lead your puppy onto the pad so he begins to make an association with the pads location and scent. When your puppy uses the pad, use an associated word such as Wee-Wees exactly at the same time he is doing the action. Praise him enthusiastically with your voice or a treat after he has finished.

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Friday to Wednesday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Thursday will be delivered on Saturday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED35 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED45 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

PetLove Kat Tikkler

Dhs. 19.00

A simple, yet irresistable interactive feather wand toy for you to play with and bond with your cat. Your cat will find this tikkler hard to resist, with the lifelike fun colour feathers enticing kitty to pounce and chase.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

PetLove Catnip Tail Tikkler

Dhs. 21.00

This super-thick plush tail wand toy is made even more resistable with infused catnip. Your cat will find this tikkler hard to resist, with the lifelike fun colour feathers enticing kitty to pounce and chase.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mighty Mutts Rubber Ball

Dhs. 45.50

The Mighty Mutts Rubber Ball is specifically designed for rougher play and ultimate chewers, a heavy weight rubber toy for aggressive chewers, made with high quality, revolutionary materials with chew-proof characteristics. Perfect for dogs that aggressively chew and can destroy other toys in minutes, the Mighty Mutts Rubber Ball is not only built to last, but also to keep your dog entertained for longer. Made with non-toxic, super tough rubber, this toy withstands rougher play, and is perfect for games of fetch as well as chewing sessions for solo play. Each product has a hollow centre, ideal for filling with your pet’s favourite treats, and are designed to float so they’re great for when you’re out and about. Creating a great chewing experience for your dog with satisfaction guaranteed, the PetLove Mighty Mutts Rubber Ball appeals to a whole variety of dogs, with its rubber structure providing a great surface to chew, whilst also avoiding damage to the teeth and gums of your pet. They are highly durable toys, meaning your dog is less likely to grow bored of the ball, keeping them entertained for days, weeks and even years. 100% recyclable. Always refer to the sizing guide before purchasing a Mighty Mutts toy. Be aware that a Chihuahua-sized toy would be far too small for a larger dog such as a Great Dane, and could potentially lead to choking for a larger dog with a much stronger jaw.

Available in three sizes:
Small – 6cm diameter, for dogs 6-15kg
Medium – 7.5cm diameter, for dogs 13.5-27kg
Large – 9cm diameter, for dogs 27-40kg

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mighty Mutts Rubber Ball - Small - Dog Toys

Mikki Clikka Training Aid

Dhs. 29.50

The Mikki Clikka Training Aid can help you teach your dog basic commands, tricks and friendly behaviour. With a large easy to use click button and easy-hold finger band, the Mikki Clikka is the perfect training tool for any dog owner. It also comes complete with a neck lanyard and training guide written by professional behaviourist Claire Arrowsmith. The Clikka is also great for reinforcing good behaviour when teaching your dog not to pull or when he is doing other behaviours you dont like – such as not listening to you, play biting, chasing other animals or stealing your belongings.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

PetLove Ball Bell Tikkler

Dhs. 20.00

This is not just any old cat wand. The plush covering makes for a unique feel, the ball end makes an appealing target for your cat to pounce on, while the bell inside the ball entices and encourages your cat to engage. A real sensory overload cat wand. Sure to be an irresistable wand toy for you and your cat to enjoy together. Encourage your cats hunting instincts by encouraging him to pounce and chase this plush ball end wand with a bell.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

PetLove Ball Bell Tikkler - Black - Cat Toys

PetLove Tail Tikkler

Dhs. 21.00

A feather covered tail attached to a wand…well that’s sure to create an irresistable wand toy for you and your cat to enjoy together. Encourage your cats hunting instincts by encouraging him to pounce and chase the feather tail attached to this wand.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Disposable Pads

Dhs. 26.50

Mikki Disposable Pads are pads designed for use with Mikki Hygiene Pants particularly for bitches on heat - to help prevent leakages, can also be used for incontenence in older or excitable dogs. Available in three sizes - Small, Medium and Large to fit into the corresponding size Hygeine Pants.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Shedding Comb

Dhs. 49.50

The Mikki Shedding Comb has been carefully designed to remove dead hair from your pet during the shedding season. If your pet has matts, use a Mikki Matt Splitter or Matt Breaker to help you cut through the tangles - this will be easier for you to do and easier for your pet. The different lengths of pins on this shedding comb help tease through knots and tangles and reach all dead hair. The new and improved ergonomic handle guarantees comfort for you while you groom your pets.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Rubber Grooming Glove

Dhs. 55.00

The Rubber Grooming Glove is ideal for most breeds of dogs, especially those with short and medium coats. The flexibility of this rubber glove ensures a natural grooming action that offers maximum comfort and control to the groomer. The rubber teeth nodules massage and stimulate the skin and at the same time assist in the removal of loose and dead hair. Compatable to both left and right handed groomers. Suitable for both wet or dry grooming: For wet grooming the Rubber Glove can be used to lather up shampoo by using gentle circular motions this will allow the teeth to massage and stimulate the skin. Use a stroking action when using the Rubber Glove for dry grooming to allow the teeth to remove any dead or unwanted hair leaving the coat clean and healthy.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Rubber Grooming Glove - Grooming Tools

Mikki WalkRite Anti-Pull Harness

Dhs. 79.00

The Mikki Anti-Pull Harness will prevent your dog from pulling and enable you to keep control the kind way. Perfect for short nose breeds, those with delicate facial features or nervous dogs, as the harness is not fitted to the face. This revolutionary product comes complete with an adjustable reflective collar, easy-fit snap lock and Neoprene tubing to allow you strong but gentle control. For best results, use the Mikki Anti-Pull Harness in conjunction with the Mikki Clikka. Your dog needs to be trained not to pull and you should reward good behaviour (not pulling or walking to heel) with perfect timing by using the Clikka and some of your dogs favourite treats. Comes in four sizes, suitable for Small dogs, Medium dogs, Large dogs and Giant breeds.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki WalkRite Anti-Pull Harness - Dog Wear

Mikki Walk-Ease Headcollar

Dhs. 68.50

The Mikki Walk-Ease Headcollar will help you teach your dog to walk nicely beside you without pulling and enable you to keep control in a kind and gentle way. This revolutionary product has a specially designed easy-steer system that offers your dog complete comfort while allowing you to maintain control, with a floating lead attachment, allowing you to lead from either side of your dog and to help prevent lead tangles if your dog spins around. The Walk-Ease Headcollar comes complete with a padded, reflective noseband including ever so cute doggy paw prints for some added fun. Walk-Ease also has a collar attachment that allows you to secure the headcollar to your dogs own collar – ideal if your dog is a regular Houdini. This headcollar has been lovingly made with great attention to detail – all of the materials have been hand picked to ensure the comfort of your dog and it has been highly tested on a wide variety of breeds and dog sizes.

Size Guide:
Medium: Nose size 14-16 cm, Suitable for breeds like Beagle, cocker Spaniel, Springer Spaniel, Border Collie
Large: Nose size 18.5-19.5 cm, Suitable for breeds like Doberman, Labrador, Retriever, German Shepherd
X-Large: Nose size 24-28.5 cm, Suitable for breeds like Great Dane, St. Bernard, Wolfhound

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Deluxe Treat Bag

Dhs. 55.00

The Mikki Deluxe Treat Bag allows you to reach your treats with one hand whilst using a clicker or holding your puppy with the other. With a fully adjustable belt strap and extra pockets perfect for all your personal items, this functional training bag is ideal for basic, advanced and competitive training. You can keep your clothes and pockets free from stains and smells by using the inner easy-close treat pouch included. The bag is ideal for use with treats and rewarding your puppy when training to prevent unwanted behaviour such as pulling, chasing other animals and not fetching. Your puppy needs to be rewarded every time he does the right thing and you are advised to have treats at hand to reward him. He will soon begin to associate treats with good behaviour.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Mikki Deluxe Treat Bag - Training & Behaviour

Mikki Single Thinning Scissors

Dhs. 73.50

Mikki Single Thinning Scissors are a suitable grooming tool for thinning out your pets coats. One of the blades feature thinning teeth to help thin out normal thickness coats. These scissors have extra strong, heat treated blades with micro-serrated edges to make them long lasting and precise. The finger holes are comfortable and they feature a finger rest for extra control. Important: keep out of reach of children. Use extra care when using any grooming aid with sharp edges. For dense or more thicker coats, use the Mikki Double Thinning Scissors.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods