ZIWI Peak Tripe & Lamb Recipe Wet Dog Food
Regular price Dhs. 15.00 Save Dhs. -15.00Discover the ZIWI Peak Tripe & Lamb Recipe Canned Dog Food, a premium meal crafted with New Zealand's ethically raised lamb. Ideal for dogs with sensitive stomachs or those ready for adventure, this recipe blends nutritious lamb with palatable green tripe for a carnivore's delight.
Product Features:
- Ethically raised lamb from New Zealand's nutrient-rich farmlands
- Combines lamb with nourishing green tripe for optimal nutrition
- Suitable for sensitive stomachs and adventurous dogs
- Complete and balanced PeakPrey® recipe for all life stages, from puppies to seniors
- Can be served as a complete meal, topper, or treat
Technical Specifications:
- Suitable for puppies to seniors
- 91% PeakPrey ratios of meat, organs, seafood, and bone
- 45% Z-BOOST® superfoods blend
- Free from grains, potatoes, glycerin, and rendered meat or meals
- Includes Omega-3 and Omega-6 fatty acids for brain and heart health
- Contains glucosamine, chondroitin, taurine, calcium, iron, manganese, folic acid, and choline for overall well-being
Ingredients:
Lamb Tripe, Water Sufficient for Processing, Lamb, Lamb Lung, Chickpeas, Lamb Liver, Lamb Heart, Lamb Kidney, New Zealand Green Mussel, Lamb Bone, Lecithin, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin B5 Supplement, Vitamin D3 Supplement, Folic Acid).
Guaranteed Analysis:
Crude Protein (min) 9.0%; Crude Fat (min) 4.0%; Crude Fiber (max) 2.0%; Moisture (max) 78.0%; Ash (max) 3.0%; Chondroitin Sulfate (min) 300mg/kg; Calorie Content (calculated) 1150 kcal ME / kg; Calorie Content (calculated) 195 kcal ME / can
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Mackerel & Lamb Recipe Wet Dog Food
Regular price Dhs. 15.00 Save Dhs. -15.00Discover the perfect blend of land and sea with ZIWI Peak Mackerel & Lamb Recipe Canned Dog Food. Combining the lush landscapes of New Zealand with the pristine waters of the Pacific, this recipe offers a taste sensation your dog will adore, while promoting optimal health.
Product Features:
- Made with wild, sustainable whole blue mackerel from New Zealand's remote waters and North Island grass-fed, free-range lamb.
- Offers a complete and balanced PeakPrey® diet suitable for all life stages, from puppies to seniors.
- Use as a complete meal, a nutritious topper, or a delicious treat.
- Delicious flavors that dogs love, ensuring mealtime is always eagerly anticipated.
Technical Specifications:
- Suitable for puppies to seniors
- 91% PeakPrey ratios of meat, organs, seafood, and bone.
- 10% Z-BOOST® superfoods blend.
- Free from grains, potatoes, glycerin, and rendered meat or meals.
- Nutrients include Omega-3 & Omega-6 Fatty Acids for brain and skin health, Glucosamine & Chondroitin for joint support, Taurine for heart and vision function, and essential minerals like Calcium, Phosphorus, Sodium, and Selenium.
Ingredients:
Mackerel, Water Sufficient for Processing, Lamb, Lamb Lung, Chickpeas, Lamb Tripe, Lamb Heart, Lamb Kidney, Lamb Liver, New Zealand Green Mussel, Lamb Bone, Lecithin, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin B5 Supplement, Vitamin D3 Supplement, Folic Acid).
Guaranteed Analysis:
Crude Protein (min) 10.5%; Crude Fat (min) 4.0%; Crude Fiber (max) 2.0%; Moisture (max) 78.0%; Ash (max) 3.0%; Chondroitin Sulfate (min) 300 mg/kg; Calorie Content (calculated) 1200 kcal ME / kg; Calorie Content (calculated) 468 kcal ME / can
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Chicken Recipe Wet Dog Food
Regular price Dhs. 18.50 Save Dhs. -18.50ZIWI Peak Chicken Recipe Canned Dog Food, made with ethically raised, free-range chickens from New Zealand. This premium formula is crafted to satisfy your dog's palate while ensuring you feel confident in your selection. It offers a nutritious choice suitable for dogs of all ages, from puppies to seniors.
Product Features:
- Ethically raised, free-range chicken from New Zealand
- Suitable for any life stage, from puppies to seniors
- Can be used as a complete meal, nutritious topper, or delicious treat
- Grain-free, potato-free, and free from glycerin and rendered meat or meals
Technical Specifications:
- Suitable for puppies to seniors
- 91% PeakPrey ratios of meat, organs, seafood, bone
- 10% Z-BOOST® superfoods blend
- Rich in Omega-3 and Omega-6 fatty acids for brain, skin, and coat health
- Contains glucosamine and chondroitin for joint health
- Includes taurine for vision, heart, and immune function
- Provides essential nutrients like calcium, zinc, thiamine (B1), niacin (B3), pantothenic acid (B5), and biotin
Ingredients:
Chicken, Water Sufficient for Processing, Chicken Liver, Chicken Heart, Chickpeas, New Zealand Green Mussel, Chicken Bone, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin B5 Supplement, Vitamin D3 Supplement, Folic Acid).
Guaranteed Analysis:
Crude Protein (min) 9.0%; Crude Fat (min) 5.5%; Crude Fiber (max) 1.0%; Moisture (max) 78.0%; Ash(max) 4.0%; Chondroitin Sulfate (min) 300 mg/kg; Calorie Content (calculated) 1325 kcal ME / kg; Calorie Content (calculated) 225 kcal ME / can
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Lamb Recipe Wet Dog Food
Regular price Dhs. 15.00 Save Dhs. -15.00ZIWI Peak Lamb Recipe Canned Dog Food offers your pet the finest nourishment with ethically-raised, New Zealand lamb. Crafted under ideal conditions by family farmers, this single protein recipe is perfect for dogs with food sensitivities, providing a complete and balanced diet that fuels their adventurous spirit.
Product Features
- Made with premium, ethically-raised New Zealand lamb
- Ideal for dogs with food sensitivities
- Single protein source for gentle nourishment
- Can be used as a complete meal, topper, or treat
- Free from grains, potatoes, glycerin, and rendered meat or meals
Technical Specifications
- Suitable for puppies to seniors
- 91% PeakPrey ratios of meat, organs, seafood, and bone
- 10% Z-BOOST® superfoods blend
- Enriched with essential nutrients like Omega-3, Omega-6, glucosamine, chondroitin, taurine, calcium, phosphorus, sodium, magnesium, copper, and Vitamin A
- Supports healthy brain function, joint health, vision, immune function, and more
- Reflects natural diets with inclusion of ground bone for calcium and phosphorus benefits
Ingredients:
Lamb, Water Sufficient for Processing, Lamb Lung, Lamb Kidney, Chickpeas, Lamb Liver, Lamb Tripe, Lamb Heart, New Zealand Green Mussel, Lamb Bone, Lecithin, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin B5 Supplement, Vitamin D3 Supplement, Folic Acid).
Guaranteed Analysis:
Crude Protein (min) 9.5%; Crude Fat (min) 6.0%; Crude Fiber (max) 2.0%; Moisture (max) 78.0%; Ash (max) 3.0%; Chondroitin Sulfate (min) 300 mg/kg; Calorie Content (calculated) 1325 kcal ME / kg; Calorie Content (calculated) 245 kcal ME / can
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Beef Recipe Wet Dog Food
Regular price Dhs. 15.00 Save Dhs. -15.00ZIWI Peak Beef Recipe Canned Dog Food offers a premium, nutritious option for your canine companion. Crafted with New Zealand’s free-range, grass-fed beef, this recipe emphasizes quality and ethical sourcing, providing a wholesome diet for dogs of all life stages.
Product Features:
- New Zealand grass-fed beef: Known for its superior quality from lush, year-round pastures.
- Single Protein Recipe: Perfect for dogs with sensitive stomachs or owners seeking dietary transparency.
- Complete and balanced PeakPrey® formula suitable for puppies to seniors.
- Versatile usage: Can be a full meal, nutritious topper, or treat.
- Free of grains, potatoes, glycerin, and rendered meat or meals.
Technical Specifications:
- Suitable for puppies to seniors
- 91% PeakPrey ratios: Comprising meat, organs, seafood, and bone.
- 10% Z-BOOST® superfoods blend.
- Nutrient-rich with Omega-3 and Omega-6 fatty acids for brain and heart health.
- Contains Glucosamine and Chondroitin for joint support
- Taurine for vision, heart, and immune health.
- Essential minerals: Calcium, Phosphorus, Sodium, and Magnesium.
- Vitamins: Thiamine (B1) for energy metabolism and Folic Acid (B9) for protein synthesis.
Ingredients:
Beef, Water Sufficient for Processing, Beef Lung, Beef Kidney, Beef Tripe, Chickpeas, Beef Liver, New Zealand Green Mussel, Beef Bone, Lecithin, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin B5 Supplement, Vitamin D3 Supplement, Folic Acid).
Guaranteed Analysis:
Crude Protein (min) 9.0%; Crude Fat (min) 5.5%; Crude Fiber (max) 2.0%; Moisture (max) 78.0%; Ash (max) 4.0%; Chondroitin Sulfate (min) 300 mg/kg; Calorie Content (calculated) 1250 kcal ME / kg; Calorie Content (calculated) 231 kcal ME / can
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Steam & Dried Chicken with Fruits Dry Dog Food
Regular price Dhs. 433.50 Save Dhs. -433.50ZIWI Peak Steam & Dried Cage-Free Chicken with Orchard Fruits Recipe Dry Dog Food
ZIWI Peak Steam & Dried Cage-Free Chicken with Orchard Fruits Recipe Dry Dog Food is a premium, ethically-sourced meal crafted to deliver optimum nourishment for your furry friend. Made with raw chicken from New Zealand's green pastures, blended with orchard fruits, and enriched with essential nutrients, this recipe supports digestive health, joint care, and overall well-being. Using our innovative Z-MicroSteam™ technology, the food is delicately micro-steamed and air-dried to lock in nutrients and flavor, offering a convenient and nutritious raw alternative for dogs of all life stages.
Product Features
- 85% premium raw meats and organs, sourced from cage-free chickens.
- Infused with orchard fruits like apples, pears, and blueberries, rich in fiber and nutrients.
- Delicately processed using Z-MicroSteam™ technology to preserve nutrition and taste.
- Pillow-shaped bites for a satisfying crunch.
- Convenient raw alternative—just scoop and serve.
- No dried or rendered meats, ensuring clean and wholesome feeding.
- Added prebiotics (inulin) and fiber for digestive health.
- Perfect for complete meals or as a base to customize your dog’s bowl.
Technical Specifications
- Protein Source: Cage-free chicken, including raw meats and organs.
- Processing Method: Micro-steamed and air-dried via Z-MicroSteam™ technology.
- Life Stages: Suitable for puppies, adults, and seniors.
Added Nutrients:
- Fibre: Supports bowel health and nutrient absorption, sourced from orchard fruits.
- Inulin (Chicory Root): A prebiotic for gut health and nutrient distribution.
- Glucosamine & Chondroitin: For joint health and cartilage support, ideal for puppies and senior dogs.
- Omega-3 Fatty Acids: Promotes brain, heart, and immune system health, plus skin and coat care.
- Calcium & Phosphorus: Supports strong bones, teeth, and cell repair, with ground bone for natural calcium sourcing.
Z-MicroSteam™ innovation
All our ZIWI Peak® Steam & Dried recipes follow a unique two-stage method, inspired by nature. First we delicately micro-steam our raw ingredients to create a delicious texture that’s easy to eat. Then we gently air-dry them to lock in the natural goodness.
Ingredients:
Chicken, Chicken Liver, Chicken Necks, Dried Egg White, Chicken Bone (Source of Glucosamine and Chondroitin Sulfate), Dried Green Peas, Dried Green Lentils, Dried Quinoa, Chicken Fat, Chicken Cartilage, Dried Apple Pomace, Natural Flavour, Apple, Pear, Kiwifruit, Blueberries, Persimmons, Fish Oil, Chicken Heart, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Iron Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Chicory Root, Choline Chloride, Preservative (Citric Acid, Mixed Tocopherols), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin B12 Supplement, Vitamin D3 Supplement), Rosemary Extract.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Steam & Dried Lamb with Green Veg Dry Dog Food
Regular price Dhs. 126.00 Save Dhs. -126.00ZIWI Peak Steam & Dried Grass-Fed Lamb with Green Vegetables Recipe Dry Dog Food
ZIWI Peak Steam & Dried Grass-Fed Lamb with Green Vegetables Recipe Dry Dog Food is crafted to provide complete and balanced nutrition for dogs of all life stages, from playful puppies to senior companions. Made with ethically-sourced lamb from New Zealand's lush pastures and a nutrient-rich blend of green vegetables, this recipe supports digestive health, joint care, and overall vitality. Our innovative Z-MicroSteam™ technology ensures optimum nourishment while maintaining exceptional taste and quality.
Product Features
- Made with 85% premium raw, grass-fed lamb and organs.
- Includes spinach, kale, green beans, and chicory root for added fibre and digestive health.
- Delicately micro-steamed and air-dried for maximum nutrition and palatability.
- Convenient raw alternative—simply scoop and serve.
- Suitable as a complete meal or a base to customize your dog’s bowl.
- No dried or rendered meats, ensuring premium ingredient integrity.
- Added prebiotics and fibre to promote a healthy gut.
- Pillow-shaped bites designed for a light crunch.
Technical Specifications
- Protein Source: Grass-fed lamb (ethically-sourced from New Zealand)
- Processing Method: Micro-steamed and air-dried via Z-MicroSteam™ technology.
- Life Stages: Suitable for puppies, adults, and seniors.
Added Nutrients:
Fibre: Supports bowel health and nutrient absorption, sourced from orchard fruits.
Inulin (Chicory Root): A prebiotic for gut health and nutrient distribution.
Glucosamine & Chondroitin: For joint health and cartilage support, ideal for puppies and senior dogs.
Omega-3 Fatty Acids: Promotes brain, heart, and immune system health, plus skin and coat care.
Calcium & Phosphorus: Supports strong bones, teeth, and cell repair, with ground bone for natural calcium sourcing.
Z-MicroSteam™ innovation
All our ZIWI Peak® Steam & Dried recipes follow a unique two-stage method, inspired by nature. First we delicately micro-steam our raw ingredients to create a delicious texture that’s easy to eat. Then we gently air-dry them to lock in the natural goodness.
Ingredients:
Lamb, Lamb Lung, Lamb Tripe, Lamb Liver, Lamb Heart, Lamb Plasma, Lamb Bone (Source of Glucosamine and Chondroitin Sulfate), Lamb Spleen, Dried Green Peas, Dried Green Lentils, Lamb Fat, Lecithin, Lamb Cartilage, Dried Quinoa, Dried Apple Pomace, Natural Flavour, Fish Oil, Spinach, Kale, Green Beans, Beet Greens, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Iron Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Chicory Root, Dried Kelp, Choline Chloride, Salt, Preservative (Citric Acid, Mixed Tocopherols), Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid), Rosemary Extract.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.








ZIWI Peak Steam & Dried Beef with Pumpkin Dry Dog Food (3.2kg)
Regular price Dhs. 433.50 Save Dhs. -433.50Crafted from ethically-sourced raw beef from New Zealand's green pastures with pumpkin and chicory root to support digestive health. Delicately micro-steamed then gently air-dried via our innovative two-step Z-MicroSteam™ technology to ensure optimum nourishment and palatability.
ZIWI Peak® Steam & Dried recipes follow a unique two-stage method, inspired by nature. First we delicately micro-steam our raw ingredients to create a delicious texture that’s easy to eat. Then we gently air-dry them to lock in the natural goodness.
A complete and balanced recipe for any life stage, from puppies to seniors:
- Delicious crisp bites.
- 85% premium raw meats and organs.
- Convenient raw alternative, just scoop and serve.
- Ideal as a complete meal, or as a base to build your bowl.
- No dried or rendered meats.
- Added prebiotics and fiber for digestive health.
Fiber - Pumpkin is rich in fiber to support healthy digestion. Including fiber in your dogs daily bowl will help to regulate the bowel, improve consistency and prevent constipation and loose stools.
Inulin - is a nutrient found in chicory root, which is a natural prebiotic that can help support the growth of good bacteria in the gut.
Glucosamine - is a combination of ‘glucose’, a sugar, and ‘glutamine’, an amino acid. It helps form and repair cartilage.
Omega-3 fatty acids - are found throughout the body, especially the brain and eyes. These nutrients are crucial for supporting healthy brain function, growth, and development, particularly for puppies. They also support healthy skin and coat.
Ingredients:
Beef, Beef Lung, Beef Tripe, Beef Liver, Beef Heart, Beef Plasma, Beef Spleen, Beef Bone (Source of Glucosamine and Chondroitin Sulfate), Lecithin, Beef Fat, Dried Green Peas, Dried Green Lentils, Pumpkin, Beef Cartilage, Dried Pumpkin, Dried Apple Pomace, Natural Flavour, Dried Quinoa, Fish Oil, Rutabaga, Carrot, Beets, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Iron Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Chicory Root, Dried Kelp, Choline Chloride, Salt, Preservative (Citric Acid, Mixed Tocopherols), Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid), Rosemary Extract.
Delivery Timings:
Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.
Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.
Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.
Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.
Delivery Charges:
Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).
Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).
Shipping Terms:
www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit.
Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.







