earthbath Sweet Orange Oil Dirty Dog Shampoo is a gentle shampoo that contains sweet orange oil, which has long been recognized as an effective deodorizer, degreaser, and fur stain remover. It is also reputed to help calm and relieve common skin and itching problems associated with flea bites. In addition to thoroughly cleaning your dirty dog, this shampoo will bring out the sheen and natural highlights in their coat. Will not wash off topical flea applications. Safe for all animals over 6 weeks. This product contains no soap, gluten, DEA, parabens, synthetic dyes, sulfates, or phthalates, and is animal cruelty free, for a better bath every time. Ingredients: Purified water, renewable plant-derived and coconut-based cleansers, organic aloe vera, vitamins A, B, D & E, glycerin, sweet orange oil, preservative.

Delivery Timings:

Please note, we do not deliver on Sunday's or public holidays, and have a very limited delivery schedule on Saturday.

Dubai: "Next Day" Delivery applies only to orders placed before 4pm from Monday to Thursday. Orders placed after 4pm cannot be guaranteed for "Next Day" delivery and will be re-scheduled to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received Friday to Sunday will be delivered on the following week.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of three (3) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

earthbath Sweet Orange Oil Dirty Dog Shampoo - Healthcare &

earthbath Hot-Spot Relief Shampoo with Tea Tree & Aloe (Gallon)

Dhs. 285.00

Dilutes 33:1. Tea tree oil has long been reputed to be an effective and beneficial remedy for skin irritations, insect bites and itching. Aloe vera is widely regarded as one of natures finest soothing emollients and comes from plants found in American deserts. The botanical ingredients inside earthbath Hot-Spot Relief Tea Tree & Aloe Vera Shampoo help soothe and relieve hot spots and itchy, dry or chafed skin caused by flea bites, dandruff or other dermatitis. This mild shampoo will leave pets coats soft, plush & shiny. Will not wash off topical flea applications. Safe for all animals over 6 weeks. This product contains no soap, gluten, DEA, parabens, synthetic dyes, sulfates, or phthalates, and is animal cruelty free, for a better bath every time. Ingredients: Purified water, renewable plant-derived & coconut-based cleaners, organic aloe vera, vitamins A, B, D & E, glycerin, melaleuca (tea tree) oil, preservative.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

earthbath Hot-Spot Relief Shampoo with Tea Tree & Aloe (Gallon)

earthbath Hypo-Allergenic Grooming Foam for Dogs & Puppies

Dhs. 52.50

earthbath Hypo-Allergenic Grooming Foam for Dogs is specially formulated to help you groom your dog without the hassles of traditional water-based bathing. This rub on, towel off formula makes grooming a cinch and will leave your finely furred friend looking and smelling better than ever before. Gentle cleansers wisk away dander, dirt and residual saliva, helping resolve human/dog allergies and leaving the coat with a plush, show-quality shine. Helps control shedding, too. Safe for all dogs over 6 weeks. This product contains no soap, gluten, DEA, parabens, synthetic dyes, sulfates, or phthalates, and is animal cruelty free, for a better bath every time. Ingredients: Purified water, renewable plant-derived & coconut-based cleansers, panthenol, colloidal oatmeal, organic shea butter, organic aloe vera, vitamin E, citric acid. It comes in a handy 8oz (237ml) bottle.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

earthbath Hypo-Allergenic Grooming Foam for Dogs -

earthbath Mango Tango 2-in-1 Conditioning Shampoo (473ml)

Dhs. 95.00

earthbath Mango Tango 2-in-1 Conditioning Shampoo is a shampoo and conditioner in one that will leave your pets coat and skin looking and smelling better than ever before. The luscious botanical fragrance of tropical mangoes combined with an exceptionally mild shampoo adds brilliance and shine while the extra gentle conditioner softens and detangles, leaving coats wonderfully clean, soft and plush. Will not wash off topical flea applications. Safe for all animals over 6 weeks. Ingredients: Purified water, renewable plant-derived and coconut-based cleansers, gentle conditioner & detangler, organic aloe vera, vitamins A, B, D & E, glycerin, botanical fragrance of mango, preservative. This product contains no soap, gluten, DEA, parabens, synthetic dyes, sulfates, or phthalates, and is animal cruelty free, for a better bath every time. 16fl.oz. (472ml).

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

earthbath Mango Tango 2-in-1 Conditioning Shampoo -

earthbath Shed-Control Green Tea & Awapuhi Conditioner (Gallon)

Dhs. 285.00

Ultra concentrated conditioner to reduce excessive shedding.

This vegetable-based Shed Control Conditioner softens, detangles and enriches coats while helping to reduce excessive shedding and dander. Organic fair trade shea butter, glycerin and allantoin act to nourish the skin, as well as lock in moisture to reduce dryness and scaling. Powerful antioxidants, including green tea leaf extract and omega-6 fatty acids, help protect the skin & repair skin damage which can trigger shedding. earthbath® Shed Control Conditioner is guaranteed to leave pets’ coats incredibly soft and shiny. Use with our Shed Control Shampoo for best results. Will not wash off topical flea applications. Safe for all animals over 6 weeks.

Ingredients
Purified water, vegetable-derived conditioner and detangler, organic shea butter, omega-6 fatty acids, organic aloe vera, allantoin, phytantriol, extracts of green tea leaf, ginseng & awapuhi, hydrolyzed silk protein, preservative.

Precautions
Avoid contact with eyes. Product is solely intended for use on coat and skin. Flush thoroughly with clean water if eye contact occurs. Keep out of reach of children. If swallowed (by humans), consult a physician.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

earthbath Shed-Control Green Tea & Awapuhi Conditioner (Gallon)

Vets Best Oatmeal Medicated Dog Shampoo (16oz)

Dhs. 96.00

A flaky dog is not a happy dog. Calm and moisturize itchy, dry, flaky skin with Vets Best Oatmeal Medicated Dog Shampoo. Superior and exclusive all-natural formula that eliminates dandruff and flaking, while cleansing and stimulating dog skin for a healthy glow. Helps to clear and tighten dog pores, moisturize itchy skin, and calm irritated skin to promote overall coat and skin health. The veterinarian formulated blend of salicylic acid and key natural ingredients, including colloidal oatmeal, tea tree oil, and vitamin B5. Will not affect topical flea and tick control products. Vets Best Oatmeal Medicated Dog Shampoo is part of our complete dryness and itch relief skin care system. Use with Vets Best Moisture Mist Conditioner For Dogs.

Delivery Timings:

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods